Ai) Create a guide for the new social care worker about how to reflect on their practice. The guide must include the headings listed with an explanation of each.
As part of our job role it is important to carry out reflective practice especially because we work with vulnerable adults and our effectiveness will have an impact on them and their care. Reflective practice means thinking about and evaluating what you do and discussing any changes which could be made. This means focusing on how we interact with colleagues, service users and the environment. It means thinking about how we could have done something differently, what we did well, what we could have done better. How we can improve what you have done. It also means reflecting our own values, beliefs and experiences which shape our thoughts and ideas. This will allow us to obtain a clearer picture of your own behaviour and a better understanding of our strengths and weaknesses- so that we can learn from our own mistakes and take appropriate future actions.
Standards help social care workers so they work in the same level as other social care workers. It helps standardised the service they are giving. By having a standard, they can always reflect with it and achieve the same standardised level. You should know the standards to understand what is expected of you as a health and social care worker, and then you should reflect to ensure you are meeting these standards. These would be the CQC and your code of practice which are found in the managers office. All codes of practice should be adhered to at all times.
Aii) You arrange a mentor meeting to feed back to the social care worker. You have comments to make which include both praise and constructive criticism.
It is important for a social care worker to seek feedback on their performance so they can improve on ways of working that they may need to, helping them work in the best possible way. If you do not agree with feedback regarding your performance, talk to a senior member of staff for advice. People may react differently to constructive feedback. Some may not agree and see the feedback as negative, where it is meant to help them improve their practice. Others accept feedback positively and work to improve their practice listening to and taking in advice. Some people may take the feedback but not work to improve on anything so stay at the same level. It is important for social care workers to use their feedback to improve their practice, not just in their jobs but in life. Feedback provides a framework with which to be a reflective practitioner, this means recognising both the good and bad in their practice and using that knowledge to make it better in the future. Without that you remain stagnant, there is always room for improvement.
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