What you have learnt from preparing for and carrying out the review I learnt how to set the meeting out, use the correct body language and how you should handle sensitive issues. It also helped me to understand motivation and focusing on strengths and weaknesses of employees and how to communicate effectively and stay in control of a situation. Overall I felt that the preparation leading up to the meeting helped in all of these areas.
Studying the theories of Herzberg and Maslow helped me to understand that key areas of motivation and how to incorporate key management skills in order to get the best performance from an employee. Through watching performance management films also during the preparation process, this helped me to focus on my body language throughout the meeting and ensure that I am being perceived in a positive manner and agreeing targets on equal ground not by being too controlling of the situation and forcing decisions upon the individual.
What you have learnt from the feedback you have received from your tutor and the individual whom you reviewed I have learnt that I need to ensure to take notes during the meeting. This is especially important when discussing performance plans and setting agreements. This would help me to remember after the meeting what was said so that I could write up a formal development plan for the employee but ensure that all information taken is accurate and that no details are missed. I need to also ensure that I talk slowly and clearly.
It was fed back that I talked fairly quickly throughout the meeting, this may have been down to nerves because of the situation, however I need to ensure I remain focused on the task in hand and not what is going on around me to calm my nerves and ensure the employee understands fully the feedback that I am given. Overall I felt the meeting went well. I had good feedback and my body language was portrayed well. I felt I had prepared well and knew what to ask and how to approach the subject of the individual underperforming.
I managed to negotiate clear targets for the individual of which we agreed by both parties and motivate the employee by also focusing on past high points as opposed to just focusing on the fact they have not met their targets. How this activity can help you at work I will take the knowledge which I have gained through completing this section into my workplace. I will be able to influence my capabilities through conducting meetings and speaking with employees on a daily basis.