Background of the Study
The Bachelor of Science in Hotel and Restaurant Management (BSHRM) program is geared towards equipping students with the necessary knowledge, skills and attitude to provide quality service in the hospitality industry. The program contains subjects that will address the needs of different sectors in the hospitality industry, such as culinary, front office, tourism, resort and hotel operations. Its primary concentration is on the development of practical and management skills which are achieved through the combination of theoretical classes, practicum exercises and experiential learning.
Graduates of this course will possess business management and accounting skills to be able to compute daily sales, recipe costing/cost control and inventory management. The program also helps students to develop effective communication and interpersonal skills which are very essential in establishing positive employer/employee/customer relations. Today, this program at present has been given focus among enrollees in tertiary education being their future career. Every organization needs to be aware about organization performance and retention within doing activity in the business field. High performance and retention is a very importance concern by the company that should be given attention because with the high performance and retention, the organization can survive in the globalization era. Challenging for organization existence which facing in organization is not only from inside organization itself but therefore can be from external organization or companies.
There are no specific skills required for BSHRM because everything can be learned. However, you need to possess certain attitudes and qualities for you to succeed in this course: First, you have to be comfortable giving service to others. This means that you enjoy and take pride in your work; Secondly, you must be approachable and friendly while maintaining professionalism; most importantly, you have to be an effective communicator, both in written and oral English. You will meet and provide service to different people of different nationalities, to eliminate the language barrier; you have to speak English well enough to be understood. BSHRM graduates are one of the most sought after employees in terms of work abroad. Career opportunities are more or less the same with the above mentioned job positions. The salary levels can be 3 to 6 times higher than in the Philippines.
But, how far does BSHRM graduates become successful contributor of the success of the organization they belonged with. How they perform based on the theory and practice they have acquired. This is the reason of conducting this study on the identification of the “Performance of the Bachelor of Science in Hotel and restaurant Management (BSHRM) Graduates as employee in the different Establishments in Calabayog City. The main purpose of this query is to find out the level of performance of the graduates in BSHRM on the employment aspect.
Statement of the Problem
Generally, the study will be conducted in order to know the performance of the Graduates of the Bachelor of Science in Hotel and Restaurant Management (BKSHRM) as employee in the establishment in Calabayog City.
Specifically, it sought to answer the following problems of the study: 1. What is the profile of the respondents in terms of their: a. Age?
2. What is the level of performance of the respondents in terms of their; c. Age?
3. What are the kinds of Jobs that the respondents are performing? 4. What is the relationship between the kind of job of and the profile of the respondents? Objectives of the Study
The study will aimed to know the performance of the Graduates of the Bachelor of Science in Hotel and Restaurant Management (BSHRM) as employee in the establishment in Calabayog City.
Specifically, it aimed to:
1. Determine the profile of the respondents in terms of their: a.
2. Assess the performance of the respondents in terms of their; c. Age;
3. Identify the kinds of Jobs that the respondents are performing; 4. Discuss the relationship between the kind of job of and the profile of the respondents.
Significance of the Study
The findings of this study will be beneficial to the following:
Graduates. They will be given an idea of their performance as graduates in BSHRM and the relationship of the kind of their job and their profession. NWSSU Administration. This will be significant to the Administration of the Northwest Samar State University in their assessment of the curricular offering of the course for further development.
Employer. This will help them identify the level of performance of their employee as to the fitness of the Job the employee is connected to and their profession.
Students. This will help the student in their proper selection of their course in college to be able to find a job after graduation.
Future Related Studies. This might be an additional reference to the future research that might be conducted related to this topic.
Scope and Limitation of the Study
The respondents of the Study will cover the Graduates in NWSSU with the degree on BSHRM who are presently connected to the different establishment in Calbayog City as Employee. They will be the subject of the study, their profile and their performance in their kind of job. This will be conducted in Calbayog City where the respondents are presently working.
The study will be limited to only to the graduates of BSHRM in NWSSU. The researcher will assume that not all graduates covered considering time, and financial aspects.
The conduct of the study will only focused on determining the performance of the graduates in BSHRM in NWSSU who are currently working in the different establishment in Calbayog City.
In this type of study, the following theories were considered in order to understand the level of performance of the employees in the different fields. We examine compensation contracts for managers in imperfectly competitive product markets. We show that strategic interactions among firms can explain the lack of relative performance-based incentives in which compensation decreases with rival firm performance. The need to soften product market competition generates an optimal compensation contract that places a positive weight on both own and rival performance. Firms in more competitive industries place greater weight on rival firm performance relative to own firm performance. We find empirical evidence of a positive sensitivity of compensation to rival firm performance that is increasing in the degree of competition in the industry.
The high relevance of individual performance is also reﬂected in work and organizational psychological research. To get a clearer picture about the importance of individual performance in empirical research we conducted a literature search in the twelve of the major work and organizational psychology journals.
Individual work performance is an issue that has not only grasped companies all over the world but also fueled a great deal of research in ﬁelds of management, occupational health, and work and organizational psychology. Numerous studies on individual work performance have been conducted. However, different approaches of studying individual work performance circulate in today’s literature. Whereas the ﬁeld of management has primarily occupied itself with how one can make an employee as productive as possible, the ﬁeld of occupational health has focused on how to prevent productivity loss due to a certain disease or health impairment. Work and organizational psychologists, on the other hand, have an interest in the inﬂuence of determinants, such as work engagement, satisfaction, and personality, on individual work performance.
[ 2 ]. http://pinoyhotelier.com/bshrm–ched–suggested–practicum–program.html) [ 3 ]. C. E. Bachelor of Hotel and Restaurant Management: Undergraduate Thesis at West Visayas State University , Iloilo City ; 2012 [ 4 ]. Article first published online: 17 DEC 2002, DOI: 10.1111/0022-1082.00180: The American Finance Association 1999 [ 5 ]. Michael Frese, et. Al., Performance Concepts and Performance Theory., University of Giessen, Giessen, Germany [ 6 ]. Linda Koopmans, et. Al., Conceptual Frameworks of Individual Work Performance A Systematic Review