Performance appraisal is a universal phenomenon with the organization is making judgement about one is working with and about oneself. It serves as a basic element of effective work performance. Performance appraisal is essential for the effective management and evaluation of staff. It aims to improve the organizational performance as well as individual development. Performance is an employee’s accomplishment of assigned work as specified in the critical and as measured against standards of the employee’s position.
The term “Performance Appraisal” is concerned with the process of valuing person’s worth to an organisation with a view to increasing it. EXERCISE : STEP 1: Divide participant in group of 3. STEP 2 : Let them to select upon themselves a manager, an employee and an observer. STEP 3 : Assign each group with one scenario to begin with. STEP 4 : Each scenario will take approximately 5 min to play. STEP 5 : manager and employee has to take part in play and observer has to write down the Observations. STEP 6 : Observer has to focus on following questions – • What worked? • What didn’t? • How did the “manager” shows caring during the play?
• How did the “employee” react to a caring approach? • Was the manager candid with the employee? How? • How did the employee react to the candid approach? • Did a collaborative effort surface? Describe it? Different scenarios are : Scenario 1 : Was it that important? Manager : You’ve missed the three of those meetings during the last two quarter. Employee : But I thought they were optional. I’ve been missing meetings all week…. I never realise it as a problem Manager : Well I am telling you now your attendance is mandatory. But that’s not the only reason you scored low in this category….. You also been consistently coming to work late.
Employee : But I am always here by 8:15. The switchboard doesn’t even open until 8:30. Manager : ( Ad lib from here, and see where it takes you! ) Employee : ( Ad lib from here, and see where it takes you! ) Scenario 2 : Are you done yet? Manager : I know you are working hard on this report I assigned, but you keep getting them to me late. I can’t prepare next year’s budget unless I know exactly how much money each contract brought in this year. So you are going to have to get them into me by tomorrow afternoon, Okay? Employee : Sorry, sometime I have trouble prioritizing….. I didn’t realised they were that important.
Manager : Well, they are important, and I need your report on time from now on. Okay? Employee : ( Ad lib from here, and see where it takes you! ) Manager : ( Ad lib from here, and see where it takes you! ) In that manner we can assign different scenario to different groups. STEP 7 : Now the manager and employee are going to provide with a paper and they were asked to write down the behaviour of one other in role play. ( In this way manager appraise their employees performance and employee appraise their managers performance. ) STEP 8 : Finally observer has to share his observation with others.