In a business report: Task 2: Describe the different stakeholders who influence the purpose of two business organisations you have selected. NHS Stakeholder:
Stakeholder is a person, group or organisation that has interest or concern in an organisation. Stakeholders can affect or be affected by the organisation’s actions, objectives and policies. Some examples of key stakeholders are creditors, directors, employees, government, owners (shareholders), suppliers, unions, and the community from which the business draws its resources.
The stakeholders of NHS are:
Manager – The manager influence NHS, because the manager is the one who makes decisions everyday which includes what medicine or service should be offered should be offered and the manager also decides who he/she should take into service or fire. Doctor’s have influence on the patients as they have to help people by treating patient’s illness, providing advice and support, and seeing the effects of both ill health and good health from the patient’s point of view. They have to examine the symptoms presented by a patient, and consider a range of possible diagnoses. If they are unable to do this it will affect the patients and the company as the patients will lose their trust in the doctors, and as a result it will affect the company’s reputation. Patient/Client have an influence on the company, because without the patients/clients NHS won’t have any service to offer. This means that if there are no patients then the Government will decide that the company should shut down. Admin and Clerical staff have a great influence on NHS, as they are responsible for paper work e.g. keeping patients records and send e-mails and letters to patients regarding their health. ASDA’s Stakeholder:
The stakeholders of ASDA are:
Employees influence ASDA because employees are the people who are responsible to carry out variety of business activities, e.g. they are involved in decision making of the business, controlling the Health and Safety regulations and planning the merchandise. Customers want
low-priced, good products. Modern customers also have high expectations of organisations. They will want them to get involved in the local community. They will then want to know about them. ASDA stores and depots have community notice boards and a monthly magazine is produced which features community events. Suppliers at a national level are the very large providers to ASDA. They will want to sell goods in volume at good prices. This gives them economies of scale. ASDA has worked hard at building up links with local suppliers. It works with small and medium-sized businesses that are able to provide products for groups of stores at terms that suit them. Colleagues like to serve the community. The retail industry is not highly paid – customers demand low prices and operations require a large number of colleagues. So working with the community helps to motivate colleagues. All the events that ASDA holds are shared in an in-house monthly newsletter.