The Later Findings: Organizational Culture, Business Strategy and HR Practices affect diverse teams‘ performance Effects of Organizational Culture and Business Strategies Effects of Organizational Culture and Business Strategies Diverse groups show a higher level of performance in a people-oriented culture Educationally diverse groups perform better within a growth-oriented business strategy Educationally diverse groups perform worse within a stability-oriented business strategy Growth-oriented cultures need creativity and innovation, this is provided through a diverse group
Diverse work teams need an appropriate work environment (innovative, creative, group ID) Effects of HR Practices Members of diverse groups are generally rewarded higher in stock options within a diversity-oriented HR environment Companies, which manage diversity well are well managed overall Good diversity management is provided through a strong support from the CEO The Expanded, Nuanced Leadership Role 2050 non-whites will be the majority in the USA
Specific and practical recommendations for leaders of diverse teams: 1. Be attuned to issues of social category diversity and identity groups Reflecting about the own social identity, about the one of others and the associated reactions to it 2. Keep refining and developing your own emotional and social intelligence Becoming more aware of the own strength and weaknesses, be aware of the own mood and how to manage it. A high level of self-awareness and flexibility are vital for social intelligence.
Be aware about your own verbal and non-verbal language and try to manage them well. Be able to adapt to different cultures and gain crucial knowledge about them. 3. Focus on the diversity values of the team, early and often A good performance is provided through an early alignment of vision and values. 4. Create a strong team identity or brand Team leaders need to build the team’s identity and connection to the organization.
Shorthand identification, which can be repeated and demonstrated until it becomes accepted and well known. 5. Hone your skills at having tough conversations See conflict as creative tension that can build positive results. 6. Focus on building organizational culture and human resource practices that are needed to translate diversity into positive results Ensure that a suitable work environment, business strategy and HR practices are in place for diverse teams.