Organisation : a group of people working towards the same goal.
Human Resource Management : a function in organisations designed to maximise employee performance in service of their employer’s strategic objectives. HR is primarily concerned with how people are managed within organisations, focusing on policies and systems.
Organisational Behaviour : studies the impact individuals, groups, and structures have on human behaviour within organisations. It is an interdisciplinary field that includes sociology, psychology, communication, and management.
The companies which interest people do better financially.
Exercise 1 – Knowing Yourself
Who am I: creative, worried, thoughtful, planner, enthusiastic
Personality and Individual Differences:
Nature and Nurture
Fixed in the short run
Particularly salient in “weak” situations
Why is Personality needed?
For recruiters to see what individual is needed for a jon
To see what careers are better for us
To manage employees to understand their natural capabilities and where they will find most satisfaction
Personality at work:
Fundamental personality traits, the Big 5:
Openness to Experience
Extraversion – Introversion
Neuroticism – Emotional Stability
Individual Differences (Affectivity, EQ, Type A/B)
Openness to Experience: OE has implications for peiple’s willingness to be original and take risks. It is essential during change, jobs involving risk, and oriented towards innovation
Conscientiousness: Strong link between this and performance. Is it a limiting factor at work? Is it ever beneficial to break the rules at work? Extraversion: have a greater tendency to experience positive emotional states. They outperform introverts in managerial and sales jobs. Good for jobs involving frequent social interaction.
Agreeableness: No clear research between agreeableness and performance. A low agreeableness may be an advantage in certain jobs, a higher agreeableness may be helpful for a team player.
Neuroticism: Link to performance is unclear, however this is not necessarily bad. It is linked to negative affectivity. At work, they may be more critic of their own work, and may be more persistent in work.
Emotional Intelligence (EQ) – the extent to which an individual understands and can relate to him/her-self and others (Goleman, 1998). The ability to recognize and regulate our own emotions
The ability to recognize and influence others’ emotions
Social Skill: The skills we use to communicate and interact with each other, both verbally and non-verbally, through gestures, body language and our personal appearance. Managing relationships to move people in desirable directions. Can be developed through motivation, practice and feedback. Can only be learned with desire and concerned effort. Be in a social environment, feel comfortable.