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Operations Management Essay

Carefully review the assignment scenario/case study. From the limited information in the scenario/case study, along with your answers to the unit three written assignment, identify at least three direct and specific long-term and three direct and specific short term operations changes that Albatross Anchor must make to gain a clear and sustainable competitive advantage (provide detailed information to validate and support each recommended change) Long-Term Operational Changes

(01) Building Renovation: Moving the equipment around to make sure that it is better organized. Moving the foundry to where the raw products and finished products are located right now will open up the receiving and shipping. Receiving and shipping now can be one big area with the possibility of adding more equipment to the area which would bring down the delay between the two anchors. If there is a way of dividing the manufacturing area so that the area can make both anchors at the same time instead of having that 36 hour window of changing the equipment. This will cut cost down on the down time and increase the profit margins.

(02)Technology: Having up to date technology added to the area will help eliminate some of the equipment that technology could do. Also up to date technology in the administrative offices is important as well so that all employees on the floor and in the offices know what is going on. Having this technology will be safer and faster production.

(03)Equipment: Updating the equipment if possible that would do more in less time would help with building up the profit margins. Adding more equipment so that both anchors can be made at the same time will also bring in the profit margins. Moving the equipment around to make room for new or making the foundry and other equipment to divide the manufacturing area to have the area produce both anchors.

Short-Term Operational Changes (01)Budgeting: Budgeting the funds around to help upgrade the technology and equipment. And the funds to have more employees. The cost of what will cost to do all the long time and what the company will make after everything is complete. Having a budget will help with what can be done now and what we can see if we can get help or something that will have to wait until funds are available.

(02) Employees: All employees new and old know the procedures and rules of the company. What the employees need to do to make it easier of a change. Train them on the new technology and equipment and what needs to be done. Having all employees knows the two types of anchors is very important especially the administrative office when they have callers that have questions and those that are shipping out the anchors. Sending out the wrong anchors to the customers can lead to loss of money and customers. Because of the items not being right they would think that Albatross Anchor is very none organized and more to a company that looks more organized.

(03) Update administrative offices: Updating the offices will have the customers that come in want to do business with Albatross Anchor. Trying to have a couple of the administrative staff are knowledgeable in the anchors will help the other administrative staff with training and be the go to for all questions that they may have. Having updated technology the administrative will be able to do a lot more to help with the business and be able to know when delivers are coming and what amount is coming. This way all employees that deal with shipping and receiving will be on the same page.

Question Two From the list of ten operational issues in the Unit 6 assignment instructions select four operational issues. For each of the four operational issues explain in detail that operational issue will help Albatross Anchor improve; 1) job retention, 2) employee morale, and 3) employee dedication.

Operational Issue One: Cross Training Job retention: Have cross training employees will be able to work in different areas so if an area is short on employees can move someone to the area of shortage to help and keep everything going. This will also give the employees more of an opportunity and look for work if a position opens up.

Employee morale: Having employees cross train over in areas will make them feel valuable to the company, which will give positive results in the work environment and in the employees.

Employee dedication: Having employees cross train and having them feel valuable will help bring employees continue to work and want to work at Albatross Anchor.

Operational Issue Two: Gain sharing and profit sharing

Job retention: profit sharing created the employee will benefit of the financial success of Albatross Anchor. With the growth of the company and valuable employees will help with this success. With the employees knowing that they are benefiting from the profit sharing will continue to stay and work hard.

Employee Morale: Employees will feel appreciated if they receive financial rewards. Being rewarded of their hard work created positive morals for the employees and the company.

Employee Dedication: Employees has personal responsibility for the profit sharing in the company success, especially when all employees benefit when the company is successful. This will create employee dedication.

Operational Issue Three: Ergonomics

Job retention: Having hard physical labor brings short and long term damages. Ergonomics ensures that workers operate in the most safest and productive ways. Having a company pay attention to workers health will keep employees when they know the company cares about their employees.

Employee morale: Working in hard manual labor rises the risk of damage to the employees. Having the employees know that they are working for a company that cares about their well-being will bring employee morale high.

Employee dedication: Employees that feel the company is invested in their employees will bring dedication from their employees.

Operational Issue Four: Technology and automation:

Job retention: Improving the technology and automation will help bring the company safer and a better place to work for. Having this done will bring Albatross Anchor up to date with safety procedures. Employees will feel safe knowing they are working with the latest technology and automation.

Employee morale: Workers will take pride in their work when there is an up to date technology and automation.

Employee dedication: Employees that work in up to date technology and automation will come to work happy and will be dedicated to the company.


If the Albatross Anchor takes these long and short term improvements. The company will be a very successful company and many customers will continue to purchase anchors from them, especially if the company are producing both anchors at the same time. Having employees that want to come will also help bring in the success of the company. No one wants to come and work for a company that doesn’t care or show their appreciation in their employees and help with rewards after the company starts getting a profit after the changing of the equipment and moving things around. As long as Albatross Anchor does the changes and upgrades that need to be done and show support and appreciation to their works Albatross Anchor will be a successful company and one that many customers and possible customers will talk about.

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