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Management Essay Topics & Paper Examples

The Most Effective General Managers

1. Executive summary According to Boyer and Associates (2010), a General Manager (GM) “is not a job but a position”. He further states that a GM is a focal point and has the authority to impact immediately any area of a business. This tells us that such a position must be occupied by someone that has relevant experience, the right attitude and necessary skills to make a positive contribution. It is therefore crucial to understand the characteristics to look for when employing a GM. In this report, your attention will be drawn to the most relevant characteristics to be possessed by a GM. 2. Research findings Two of your GMs were interviewed as part of the research. One was from…

Evaluate the Relevance and Adequacy of the Balanced Score Card

The Balanced Scorecard is a strategic performance management framework that has been designed to help an organisation monitor its performance and manage the execution of its strategy. Kaplan and Norton (1996a, 1996b) pointed out that the implementation of the Balance Score Card is to attain the following goals clarify and translate vision and strategy, communicate and link objectives and measures, plan, set targets, and align strategic initiatives; and enhance strategic feedback and learning. A growing number of firms are replacing their financially-based performance measurement and compensation systems with a “balanced scorecard” incorporating multiple financial and nonfinancial indicators. Proponents of the balanced scorecard concept contend that this approach provides a powerful means for translating a firm’s vision and strategy into a…

Performance Appraisal and Its Negative Feedback

A performance appraisal system had been established in that firm several years ago. The management with the help of consultants, conducted several innovative experiments and introduced many improvements in their existing system. The company believes that the system of performance appraisal is a strong tool and if it is wrongly rated, the results may mar . It printed on the format , a flowchart with full details mentioning dates and months for execution. At first ,it would go to the appraisee who would write down, if any, all his non-routine and excellent achievements in the self-appraisal column. Then the rather, his immediate boss ,would put his remarks on this and would rate the appraise by ticking ‘outstanding, good,fair and unsatisfactory’…

CRM Capabilities and the Customer Life Cycle

Customer acquisition consists of the business processes in the CLC leading up to the customer moment, when consumers become customers . . . or not. This includes awareness generation, knowledge transfer, consideration, pre-sales, and evaluation. Capabilities include consumer surveys in business operations, tracking enterprise-wide customer interactions in business management, and market basket analysis in business intelligence. The enterprise clearly requires customer acquisition to maintain and expand revenues and profits. A business without nev. customer acquisition will shrink and eventually fail. But compared to customer retention amf expanding “share of customer”, customer acquisition can be expensive. I Expanding the “share of customer” is gaining the largest portion of acquisitions made by each individual customer in the global marketplace. The proportion of…

Statement of problem, opportunity, objectives

Alan Baird, the founding figure of Stitch it, a primarily mall based service provider which officers alteration services to the private and public sector, was now the company’s CEO. In 1990, Baird sold Stitch it to a business group after sales and income had begun to slow. After selling his company and having stayed on as CEO, he oversaw the growth of the company and overall expansion form the initial 3 stores under Baird’s direct leadership, to today’s 84 stores throughout Canada and the United States. Now having the opportunity to buy back his business venture, his daughter, Jennifer Baird has expressed her interest I becoming an executive in the Stitch It Group. Analysis of situation Although Jennifer Baird has…

Management Skills in Human Resource Development

Technical skills encompass the ability to apply specialized knowledge or expertise. When you think of the skills held by professionals such as civil or oral surgeons, you typically focus on their technical skills .Through extensive formal education, they have learned the special knowledge and practices of their field. Of course ,professionals don’t have a monopoly on technical skills ,and not all technical skills ,have to be learned in schools or formal training programs .All jobs require some specialized expertise ,and many people develop their technical skills on the job. Human Skills The ability to work with ,understand ,and motivate other people ,both individually and in groups ,describes ,human skills many people are technically proficient but interpersonally incompetent. They might be…

Seitz Corporation

•Discuss the organizational structure and how this may have helped the project. Seitz Corporation has allocated funding for a structured project team to develop a plant in Huntsville, Alabama for plastics. The board of directors has employed the matrix organizational structure in order to create a distributing plant in a relatively short time frame. Although there could possibly be dilemmas and shortcomings of this type of leadership, the benefits could save the team and the project as it comes across risks and other events that could halt progress entirely. Using the matrix structure will be best for the corporation. It allows team members to share information and coordinate it. It also helps the team progress more. This structure will benefit…

Balancing School

The biggest challenge for many of us is how to balance our studies, work and family demands. While we want happy fulfilling lives outside of family, work and school, we have to make personal sacrifices in order to be successful in life. Since time is precious, keeping a balance between three worlds can be a challenge. Fortunately, with proper planning, balance is possible. Every day, I have to make choices and manage my time incredibly well in order to be able to balance my online studies, my work and family demands. In my opinion family demands, work and studies balance are a process, not a static achievement. So, it is important to make the decisions selecting careers and jobs, timing…

Brown Mackie versus Ivy Tech

Brown Mackie College is better than Ivy Tech in some aspects; this is also reversed for other aspects. Depending on what you are looking for from either school will help to determine which school placement will be the best fit for you. This paper will compare and contrast on these two schools business management programs from its different aspects. Brown Mackie College Business Management Program Options Brown Mackie, (2012) “If you’re tech savvy and have always had a mind for business, the Business and Technology programs at Brown Mackie College can help you to prepare for a career.” Brown Mackie offers a much wider variety of programs in the field of business management than does Ivy Tech. With twenty-eight different…

Guide for Employee Relations Staff

You receive a call or letter from a manager saying that an allegation or complaint has been made about a member of staff. At this point it is important to ascertain if the subject of the complaint is a ‘vulnerable adult’ in terms of the Safeguarding Adults/Adult Protection policy and guidance.  If they do fit these criteria, remind the manager that they have a responsibility to consider using the Safeguarding Adults/Adult Protection process. They can seek advice from other colleagues or from the Safeguarding Adults/Adult Protection Team if unsure. o The next step is to consider if the staff member needs to be sent home. There are occasional situations where people can be moved to non client contact settings, but…

Profit Maximization vs Maxing Shareholders Wealth

Shareholder wealth is defined as the present value of the expected forecasting of returns to the owners which are the shareholders of one’s company. These returns can take the form of recurring dividend payments and or proceeds from the sale of the stock. Shareholder wealth is measured by the market value which is the price that the stock trades in the marketplace of a firm’s common stock. (James, Charles & Frederick, 2008) Profit maximization is defined as a more fixed concept than shareholder wealth maximization. The profit maximization objective from economic theory does not normally consider the time dimension or the risk dimension in the measurement of profits. In contrast, the shareholder wealth maximization objective provides a convenient framework for…

Compensation Consultants

Compensation consultants are now becoming a popular tool to assist company in managing their compensation program and corporate governance strategies. However, there are both pros and cons in using compensation consultants. On one hand, there are some clear benefits; firstly, compensation consultants can provide expert knowledge, for example, insight and advice on trends in executive compensation, an assessment of executive compensation relative to executive performance; and insight and advice on the level and mix of pay and benefits (Conyon, 2007). Although, compensation consultants are viewed as external third parties providing solutions of optimal efficient managerial compensation contracts to align the benefits of both the employee and employer in the most fair and unbiased way. They have the ability to help…

10 Schedule Management Plan

The pilot project schedule is the roadmap for how the project will be executed. This part of our project as it provides the project team, sponsor, and sponsor, and stakeholders a picture of the project’s status at any given time. The purpose of the schedule management plan is to define the approach the project team will use in creating the project schedule. This plan also includes how the team will monitor the project schedule and manage changes after the baseline schedule has been approved. This includes identifying, analyzing, documenting, prioritizing, approving or rejecting and publishing all schedules-related changes. Schedule Management Approach Project schedules for the pilot project will be created using MS Project 2010 starting with the deliverables indentified in…

Case About Retrotonics

1)This case is about Retrotonics, a medium size Australian company which design and sells a small range of innovative high-tech building equipment in Sydney and its management problems that have caused by Tom Masters, the General Manager. First of all, the article shows that Masters’ autocratic management style is not applicable. Masters only concerns on cutting costs and expanding the product line but ignores the feeling of the staff members. The other problem is Master unable to delegate because he interferes too much works that should be done by line manager. For example, Masters has made decisions about process for engineering staff members to follow. Masters just do what he likes to do without considering other people feeling. For example,…

9’Ms of Quality

Different meaning could be attached to the word quality under different circumstances. The word quality does not mean the quality of manufactured product only. It may refer to the quality of the process (i.e., men, material, and machines) and even that of management. Where the quality manufactured product referred as or defined as “Quality of product as the degree in which it fulfills the requirement of the customer. It is not absolute but it judged or realized by comparing it with some standards”. Quality begins with the design of a product in accordance with the customer specification further it involved the established measurement standards, the use of proper material, selection of suitable manufacturing process etc., quality is a relative term…

Business Process Reengineering

Whenever we order our drinks at the coffee shops on a daily basis, we are actually triggering a business process. When the waiter at the coffee shop takes the order at our table, he will pass our orders to the kitchen by yelling our orders from one end of the coffee shop to another. Most of the time, the kitchen helper will hear the order and start to prepare. The waiter will then go around taking a few other orders. After he is done with taking orders, he will collect the drinks from the kitchen and serve it to the customers. Customers will then pay up for the drinks. In the event there isn’t enough change for big notes, the…

Functional: Management and Business

There are several functional areas within the business world today that managers use to make certain that their businesses run successfully. The functions approach provides four major functional areas in the business world. The four functions include planning, organizing, leading, and controlling. The functional areas in the functions approach are vitally important when concerning operating a business. The two functional areas most important for managers when creating a business would be the planning and organizational areas. Planning is by far the most important functional area in business that managers can follow. I believe this because without proper planning whether in business or anything in general if proper planning is not laid out managers may run into short-term or long-term obstacles…

Home Management

The ability to work at Home Management people can now perform their work at home. For those who devote more time for their works, they can extend their working hours by performing their office works at the comfort of their own home. As long as there is an internet connection, and as long as the access at home is allowed, anyone authorize person can really become more productive. Problems associated with Online Intranet However, there are problems associated with internet-based intranet like: security, down-time, and internet connection failure. The issue with security as mentioned earlier is controlled by a firewall. Access to information is limited according to the type of authorization that will be given to an authorize user. Like…

Virtue theory

Abstract: This paper develops and explores a pedagogical innovation for integrating virtue theory into business students’ basic understanding of general management. Eighty-seven students, in 20 groups, classified three managers’ real-time videotaped activities according to an elaboration of Aristotle’s cardinal virtues, Fayol’s management functions, and Mintzberg’s managerial roles. The study’s empirical evidence suggests that, akin to Fayol’s functions and Mintzberg’s roles, Aristotle’s virtues are also amenable to operationalization, reliable observation, and meaningful description of managerial behavior. The study provides an oft-called-for empirical basis for further work in virtue theory as an appropriate conceptual framework for the study and practice of management. The results indicate that virtue theory may be used to re-conceive our fundamental understanding of management, alongside its capacity to…

A Leadership Profile of American Project Managers

Although the needs and demands of clients have always been the highest priority for any project manager, increasing global competition, ever heightening client expectations, and the magnitude of the projects impact on a firm’s bottom line has begun to place greater emphasis on the skills necessary to successfully lead today’s project teams. Historically, strong technical skills and knowledge of the industry would have been the key selection criteria. It was, in many cases, simply assumed that men and women who possessed these qualities would lead the project to a successful completion. Today’s complex project environments require even greater skills at leadership than ever before. “Cookie-cutter” formula-based management was probably never correct, but in today’s environment it will inevitably lead to…

Resource Allocation

Project management is the discipline of defining and achieving targets while optimizing the use of resources: time, money, people, materials, energy, space, etc. , over the course of a project. The most important resources that project managers have to plan and manage on day-to-day basis are people, materials, equipment and working capital. Obviously, if these resources are available in abundance then the project could be accelerated to achieve shorter project duration. On the other hand, [Avoid using colloquial language, slang or jargon in formal writing (14)] if these resources are severely limited, then the result more than likely will be a delay in the project completion time. Depending on the type of resources, the costs of providing an abundance of…

Success or Failure in the Organizational Change Process

With the current state of the economy today many organizations are faced with the task of implementing organizational change. The change that needs to occur can be either very successful or a complete failure if attention to the details of the change is not explored. The Concord Bookstore is an independent store that faced these challenges during a time of urgency for businesses to restructure in order to achieve a successful strategic renewal. When reflecting on the varying approaches an organization can take in order to form a strategic renewal, there were a few critical steps that the Concord Bookstore ignored. These important steps may have been what contributed to the failure of their organizational change. The Concord Bookstore is…

Management

Essay Title: Suggest ways in which managers can choose to manage diversity in the workplace. Illustrate with examples from organisational practice. Gilmore, Williams et al, 2009. Human Resource Management. New York: Oxford University. Summary This book not only describes the knowledge of human resource management (HRM) but also illustrates numerous interesting examples with further discussion, such as discussion questions and case study that link the theories and practices. In chapter 11, it mainly discusses the equality, diversity, and dignity at work with real cases, it also provides the background of diversity and the main pieces of UK equality laws. Authority The book was written by Sarah Gilmore and Steve Williams. They are two principal lecturers at the University of Portsmouth…

Performance Appraisal

“Performance appraisal is the process through which employee performance is assessed, feedback is provided to the employee, and corrective action plans are designed” (Youssef, 2012). So basically, a performance appraisal is the process of evaluation workers’ performance in correlation with previously determined standards of the organization. Performance appraisals are one way of giving employees feedback about their performance at work; they record the employee’s performance to date, their potential and what they could work on to further benefit them. These appraisals do not only help them employee but they could benefit the organization as well in that it reflects on if the employee is right for the position (currently or in the future) and if the training the organization gives…

Aegis Case Analysis

The main question posed in this case is whether Aegis management should continue the relationships with their partners ProPack and POMS, and if they decided to continue with the relationships, how to structure them more effectively. Operating in a slumping economy, Aegis was worried about their level of sales resulting from the partnerships they had entered into. The main goal for Aegis when entering into both partnerships was to bolster sales, and neither company had accomplished that. With the possibility of terminating either relationship, Aegis would have to find another strategy for improved sales. With the absence of this strategy, it will be more productive for the company to restructure their existing relationships. Looking at this case through the concept…

Compare Joy’s present job

1. Compare Joy’s present job to what you think her previous job as a salesperson might have been. How are they similar? How are they different? Joy’s position as regional sales director is similar to her previous job as salesperson in that both are people-oriented. In the job as salesperson, she would have met with clients, traveled, and dealt with many people face-to-face. As a salesperson, however, she was in control of her own time. Her present job involves working through other people, and she must cope with many problems. The job is fragmented and involves communicating and negotiating. Thus, the managerial position is much broader in scope and contains many more day-to-day problems and interruptions. 2.What managerial skills are…

Small Package Delivery Industry

The small package express delivery industry is a complex competitive environment. The “Porter’s five forces” combined give the competing companies the possibility to make profits with a low risk of entry and a weak bargaining power of suppliers. The intense rivalry between them and the strong bargaining power of buyers has a negative impact over the prices, which can lower the companies’ revenues. The most interesting thing about this case was the struggle of the global delivery company DHL, to enter the United States market. It was interesting to see how a big company could spend an enormous amount of money to purchase all the equipment necessary for a distribution system, and yet not being able to succeed in gaining…

Competitive Strategies That Accenture Use

Based on the sources gained, Accenture is practicing a competitive strategy which is differentiation strategy. Differentiation strategy is to offer products or services that are unique and superior value compared to the competitors but to target wide market. Accenture is a company that provides global consulting management services, technology services and outsourcing services to 257000 clients in more than 120 countries. Accenture is expertise in consulting management strategies to all types of Business Company. They always try to improve their performance to advance their clients. They operating and formulate new strategies to meet client’s business goals. Accenture helps their clients around the world enter new markets, increasing revenue in existing markets, improve their operational performance and deliver their products and…

Management Theories

There are many different management theories that have been developed throughout the years in order to aid individuals within management roles. Even though some of these theories were developed years ago they can still be relevant in today’s society. One of these theories is The Administrative Approach Theory. The purpose of this paper is to explore why this theory can be considered a universal historical theory, the positive and negative aspects of this theory and how one of the management theories can be applied to an organization. Universal Historical Theory After reading through the historical management theories the writer feels that the Administrative Approach, developed by Fayol, can be considered the most universal and can be applicable in today’s business…

Assignment

1) By creating a new position between the CEO and the location managers the position can deal with the day to day tasks and operations needed for the store to operate properly. This will allow Dalman and Lei to spend less time assisting the location managers. By Dalman and Lei efficiently delegating the work, they will be able to spend more time on the strategic aspect of building and growing the business. 2) Both hiring within as well as seeking someone from the outside have their advantages and disadvantages. By hiring within the person who moves up is already working for the company as well as be familiar with some the needs and goals of the business. The negative aspect…