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Microsoft Hazel Case

Hazel had worked for the same Fortune 500 Company for almost 15 years. Although the company had gone through some tough times, things were starting to turn around. Customer orders were up and quality and productivity had improved dramatically from what they had been only a few years earlier due to a company-wide quality improvement program. So it came as a real shock to Hazel and about 400 of her fellow coworkers when they were suddenly terminated following the new CEO’s decision to downsize the company. After recovering from the initial shock, Hazel tried to find employment elsewhere. Despite her efforts, after eight months of searching, she was nowhere closer to finding a job than the day that she had…