Within every job or organization, there are jobs and tasks that are assigned to all employees, whether it is from the top, such as the president of a company, on down to the employees that actually run the operation. In those tasks, there are also documents that are called job descriptions that are set in place for the employees to follow. In the following paragraphs we will discuss about how important job descriptions are in the HR world.
A job description is a document that identifies characteristics of the job to be performed in terms of the tasks, duties, and responsibilities an employee must fulfill (Youssef, 2012). In this paper, we are going to look at the job description my own job, which is an assistant manager for a retail company. The tasks that an assistant manager has is to lead their employees, delegate tasks that are given on a day to day basis, make sure that they are scheduling their employees at the right times for the right areas.
The tools and technology that an assistant manager needs to have is to have knowledge of knowing how to navigate the computer, be able to pull up reports when needed to, and have knowledge of how to navigate the handheld system when needed to. Also assistant managers have to have to a cell phone in their possession at all times because they never know when they are going to be called. The knowledge that assistant managers need to have is that they need to be very knowledgeable of their sales and what is going on in their areas of responsibility. They need to be able to lead and set an example for their employees as well their co-workers.
They should be able to drive sales and help provide the best customer service to the highest level. The skill that an assistant manager should have is at least 2 years of management experience and 1 year of retail experience. They can also have 2 years of prior grocery retail experience and 2 years of management experience. The educational requirements for an assistant manager is to have an associate’s degree if the applicant does not have any retail experience. This retail chain also honors the military branches as well.
The ways that I would to advertise a job opening would be to have to advertise it on the radio, newspaper, television, and also social media such as Facebook. I think that these ways of advertisements have been helpful because it helps to get the message out there and people respond to it very well. Social media has really been a great help in promoting jobs for my company and getting the word out to potential applicants because in this day and age, everybody is on some type of social media program. One of the assessments that I like to use when trying to recruit new employees is using the 3 panel interview.
This interviewing process consists of first being the hourly supervisor asking the potential applicant a series of questions. After the hourly supervisor asked the series of questions and they were satisfied in how the applicant answered the questions, then they would turn the applicant over to the next manager, which would be the salaried assistant manager. The salaried manager would ask another series of questions to the applicant. Then if the salaried manager felt as though the applicant answered the questions satisfactorily, then they would then proceed to the next and final step and that would be to have an interview with the store manager or shift manager if the store manager was not available.
Job descriptions are critical in every organization. It helps the organization to have a plan for all employees if they are struggling with what tasks or jobs they are responsible for doing. This provides the employee a guide to revert back to when they need help. This does not replace the hands on training that they need. Advertising is the jump start on how an organization can get the ball rolling on hiring and selection process. The interview process is a very important process as well. It gives the applicant and the interviewer a chance to have that interaction before they actually are hired. With all of these qualities together, the organization should have a smooth hiring process.
Youssef, C. (2012). Human resouce mangement. San Diego, CA: Bridgepoint Education.