This is only guidance on what you need to include in your reflective account to provide evidence for the units you are doing, you will need to look at the units you are doing and be guided by the Assessment Criteria
Ensure that when writing your account write reflectively, using “I” statements, i.e I recorded in the clients daily notes, not it was recorded.
You need to ensure you are writing what YOU did, HOW you did it and WHY you did it the way you did.
A brief history of the candidate, what you have changed the name to, and a brief description of your role in supporting the client, how did you find and:
How you found out about the clients’ needs, wishes and preferences regarding communication and language, religion, personal care and any other activities you are responsible for
How did you confirm with the client this was preferred language and communication method?
How did you find out about any risks to the client, and your role in protecting them.
How did you record and share information about the clients communication needs?
How did you build your relationship with the client?
How did you ensure that you valued the client as an individual, with respect for their dignity and privacy and respect the client’s culture, valves and diversity.
How you carried out your work i.e personal care, and why you did it the way you did, how you found out what support the client wanted from you.
Did you support the client to use the toilet, with bathing, dressing and grooming, eating and drinking etc, how did you do this, what H&S precautions did you take and why.
How did you encourage the client to identify what they can do for themselves and what they needed assistance with and who they needed the assistance from? Were there any changes in the client’s needs, circumstances etc, what did you do about these.
How you ensured that the environment was sage and that you adhered to H&S procedures i.e when moving and handling, dealing with contaminated waste, storing equipment and hazardous materials etc. did you carry out H&S checks.
What H&S issues did you identify during your work, how did you manage these, how were they reported and recorded.
How you encouraged independence
How did you protect the client and yourself from the risk of infection?
How you talked to the client, encourage the client to talk about their daily life etc, what methods of communicating did you use, how did you ensure good eye contact during communicating with the client.
How did you ensure that the client understood you and you understood them?
How did you respond to any questions or concerns the client had, did you listen appropriately, did you need to seek advice about the clients or key peoples question or concerns where did you seek this from.
Did you identify any discrimination, what did you do about this?
How did you ensure that the client had the information about how to make a comment or complaint.
How did you obtain feedback from clients and key people on how you were working with them, and from your colleagues and supervisors.
How did you identify any new knowledge or skills that might help you with training was identified, a after attending training, how did you use the new skills and knowledge, and was this of any benefit to you in your work. How did you review what you had learnt and how this new knowledge and skills have been useful?
Did you observe any sign or symptoms of harm or abuse, what you did about this, how you reported and recorded this etc.
Did you have to manage an accident or emergency, how did you do this how did you support the client and others involved, how and where did you record the incident
Courtney from Study Moose
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