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Hospitality industry Essay Topics & Paper Examples

Employee Turnover and Its Effect on Performance of a Hospitality Industry

Hospitality industry is an industry that provide the servives of food, drink and lodging facilities. The hospitality industry comprise of commercial and welfare sector. The commercial sector includes the hotel, restaurant, inn, guest house, vending services etc and the welfare sector are the hospitals, aged and welfare homes, etc. in the cause of this research, we will be looking in the commercial sector narrowing it down to the hotel sector. According to ( )the ratio of the number of workers that had to be replaced in a given time period to the average number of workers Employee turnover is the process of replacing one worker with another for any reason. A turnover rate is the percentage of employees that a…

Ancasa AllSuites Resort

1.0 INTRODUCTION Ancasa AllSuites Resort was established in May 2003 and at that time, it was known as Impiana Resort Apartment. In February 2004, they have changed their name to Ancasa AllSuites Resort and Spa. It is located by the famous beach of Teluk Kemang, Port Dickson, Negeri Sembilan. It is only 90 minutes away from Kuala Lumpur, 60 minutes away from Kuala Lumpur International Airport (KLIA) and 10 minutes away from town of Port Dickson. This resort is rated as 4-star hotel and well known for its beautiful landscape, ‘one of a kind’ Balinese Garden and large holiday dwellings since their main target market is families. Ancasa AllSuites Resort and Spa offers comfortable facilities such as accommodation, meeting rooms…

High Labour Turnover in the Hospitality Industry in the UK

The hospitality industry depends on manpower for its survival and a shortage of which would be a great challenge to tourism and hospitality industries. The competitive nature of the hospitality industry results to continuous restructuring of career progression prospects so as to match the industry growth with the talent and service levels through monetary and non-monetary reward structures. A healthy labour turnover is associated with the fresh blood argument, skills development and labour market regeneration. Labour turnover is the total number of labour force leavers expressed as a percentage of the total number of employees in a department or industry (Hoques, 2000, 9). When employees leave their jobs before staying for more than one year, then a high turnover is…

Harassment

Harassment at the workplace is one of the major issues that the hospitality industry faces. According to Yeung (2004), the hospitality industry has such peculiar characteristics that make ethical issues particularly important. Drawing on various studies conducted by among others Vallen and Casado, Weaver et al, Enghagen and Hott, and on the basis of his own studies, Yeung (2004) particularly identifies issues such as sexual harassment, and harassment on the basis of race and ethnic affiliation as one of the most outstanding issues in the hospitality industry. According to Perry (2008), employee harassment within the hospitality industry is rampant, and takes the form of gender, racial, or ethnic discrimination. While cases of harassment in other industries are declining, in the…

HRM strategies and labour turnover in the hotel industry

The International Journal of Human Resource Management 9:1 February 1998 HRM strategies and labour turnover in the hotel industry: A comparative study of Australia and Singapore Angeline Cheng and Alan Brown Abstract This study explores the perceptions of HR managers on the strategic management of labour tumover in a selection of large hotels in Australia and Singapore, The main argument is that the effects of labour tumover can be mitigated with strategically managed human resources through the four key HR activities. The hotel industries in both Singapore and Australia revealed a comparable range of HR policies and practices being adopted, with an explicit recognition of the contribution an organization’s human resources have on the bottom-line. There was a clear convergence…