Bi) An outline of what is meant by ‘agreed ways of working’.
The term ‘agreed ways of working’ relates to the way an employee must work and the rules that they must adhere to. As an employee you should work in a way that is clearly set out in your job description – this will then mean that you know what areas of care you would be responsible for and those that should be reported to a higher member of staff etc.
The ‘agreed ways of working’ have been set out in accordance with the policies and procedures of the care organisation, for example, the health and safety policies and procedures or the safeguarding of vulnerable adults. You will be informed about any updates that will be put in place in the policies and procedures – this will usually be passed over in handover or in a staff meetings.
The policies and procedures should be regularly updated, documented in hard form i.e. on paper, kept in a file and easily accessible to all staff. Informal supervisions, for example, observations, will enable the employer to identify the employee’s strengths and weaknesses; proving if they are working to the ‘agreed ways’. Appraisals can be just one formal way that offers both the employee and employer the opportunity to resolve the weaknesses through discussion and suggestions can be made for improvement.
Bii) An explanation of the importance of having full and up to date details of the agreed ways of working.
Work place policies and procedures should be regularly updated, in full and fully implemented by all staff members. All policies and procedures should fall in line with any new legislation relating to the care of others.
This means that new laws and legislations change all the time, so the policies and procedures need to be in full and up to date to relate to these changes. It is a legal requirement that all staff follow the policies and procedures and work within their job role.
Biii) A description of why it is important that social care workers follow guidance about the limits of their job role.
Your contract will detail your responsibilities. It could lead to your dismissal if you exceed your role and level of ability when this leads to gross errors.
It is a legal requirement. You have a duty to keep service users safe by following policies, procedures and working within your job role. Just think of the chaos and danger if you all worked just as you liked!
Each job title entails particular duties and responsibilities. Within each position there are routine tasks and activities and expectations. Individuals are specifically trained to perform the responsibilities of their role. And each role involves limits. Every worker is expected to limit herself or himself to the usual and customary activities involved in the fulfilment of their role.
Types and amounts of education, training, salary, supervision, clothing, scheduling, authority, and responsibility define roles.