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How the Ritz Carlton is a successful company

This work attempts to answer what management objectives and goals help enable the Ritz-Carlton Hotel Company achieve a high level of overall success despite having to operate hotels in diverse locations across the globe. Two management objectives will be analyzed to include the establishment of company Gold Standards and the objective to enhance company online systems. The Ritz-Carlton hotel company has been and continues to be, one of the most successful hotel chains globally, since according to the company website, it has “received all the major awards the hospitality industry and leading consumer organizations can bestow” (“Awards,” 2013). The Ritz-Carlton company has also earned the Malcolm Baldrige National Quality Award issued from the U. S. Department of Commerce twice (“Awards,”…