•Respecting and maintaining the dignity and privacy of service users •Promoting equal opportunities for service users and carers
Example: If encounter a disabled patient that needs to take a bed bath you and he/she cannot manage to give bath to his/herself, first of all you need introduce yourself to them, and explain why you are going to give them a bath and make sure to close the door/curtain for their privacy and always put a cover them if you are going to give them a bed bath.
Example: in some schools there are disabled people who are willingly to learn and achieve new goals. And in some cases there are no ramps for the disabled student in school. The college must have ramps and lifts for the disabled student because some of them are in wheel chairs and they can’t manage to climb up in the stairs
Give 2 examples of how you would strive to establish and maintain the trust and confidence of disabled people: •Being honest and trustworthy
•Respecting confidential information and clearly explaining agency policies about confidentiality to service users and carers
Example: A patient tells you about something that happened to her a long time ago and asks that you never repeat it. Being trustworthy, you never repeat or tell anyone about the secrets of others. Example: The doctor is asking her nurse if how is the treatment of their patient in the public area then the nurse remind the doctor that they are in public area then the nurse need to move place where no one can hear what will the nurse is going to say.
Give 2 examples of how you would promote the independence of disabled people while protecting them as far as possible from danger or harm: •Following practice and procedures designed to keep you and other people safe from violent and abusive behaviour at work •Promoting the independence of service users and assisting them to understand and exercise their rights
Example: The patient asked the nurse if she can change the bedding because
she is soaking wet. But before changing the bed, the nurse needs to lift the patient and move her into another bed because her patient is unconscious. The nurse needs to call a colleague to help her lift the patient to avoid the wrong technique of manual handling and lifting. Example: There is this patient who is in walk therapy and now this patient wants to use the toilet. Then she asked you not to help her but you know that she can’t handle herself. If you can still help the patient and promote her independence by telling that you will be helping her to stand up to bed. And if crutches are visible, the patient can use it for walking without your help but you need to make sure that you are watching your patient.
Give examples of how you would respect the rights of disabled people whilst seeking to ensure that their behaviour does not harm themselves or other people.
•Following risk assessment policies and procedures to assess whether the behaviour of service users presents a risk of harm to themselves or others •Taking necessary steps to minimise the risks of service users from doing actual or potential harm to themselves or other people
Example: If you are working in kitchen inside the hospital. And you are about to do meals for the patients, you need to follow the procedures on how will you reduce the risk. Washing hands is the main thing you need to do. Usually before touching any utensils you need to make sure that you are clean and tidy. E.g. hair must be tied up, no jewelleries, make sure you have aprons, clean hands and nails. You can also wear personal protective equipment (PPE) if at risk of exposure to blood and bodily fluids, saliva, mucus, urine, faeces.
Give examples of how you would uphold public trust and confidence in social care services whilst providing a service a service for disabled people.
•Form inappropriate personal relationships with service users •Abuse,
neglect or harm service users, carers or colleagues •Put yourself or other people at unnecessary risk
Give examples of how you would be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills about disabled people.
•Maintaining clear and accurate records as required by procedures established for your work •Working openly and co-operatively with colleagues and treating them with respect
Example: Two different nurses has been asked to give medication to a disabled child, the first nurse who has duty in the morning has given the right dose but the first nurse forgot to write the time when did he/she gave the medicine so this person write the wrong time of medication. When the second nurse came in this nurse also gave the right dose of a drug but the problem is the nurse didn’t know that the record of time isn’t righ and situation made to slow down the heart rate of the child. This is an example of inaccurate records. To avoid this kind of situation you need to know the ”five rights” before giving medication.
Courtney from Study Moose
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