5. FAIRNESS. Ethical executives strive to be fair and just in all dealings. They do not exercise power arbitrarily nor do they use overreaching or indecent means to gain or maintain any advantage nor take undue advantage of another’s mistakes or difficulties. Ethical executives manifest a commitment to justice, the equal treatment of individuals, tolerance for and acceptance of diversity. They are open-minded; willing to admit they are wrong and, where appropriate, change their positions and beliefs.
A person who is caring exhibits the following behaviors:
* Expresses gratitude to others
* Forgives others
* Helps people in need
* Is compassionate
A person who is fair exhibits the following behaviors:
* Is open-minded and listens to others
* Takes turns and shares
* Does not lay the blame on others needlessly
* Is equitable and impartia
A person who is trustworthy exhibits the following behaviors: * Acts with integrity
* Is honest and does not deceive
* Keeps his/ her promises
* Is consistent
* Is loyal to those that are not present
* Is reliable
* Is credible
* Has a good reputation
Fairness is a tricky concept. Disagreeing parties tend to maintain that there is only one fair position – their own. But while some situations and decisions are clearly unfair, fairness usually refers to a range of morally justifiable outcomes rather than discovery of one fair answer. Process
A fair person uses open and unbiased processes for gathering and evaluating information necessary to make decisions. Fair people do not wait for the truth to come to them; they seek out relevant information and conflicting perspectives before making important decisions. Impartiality
Decisions should be unbiased without favouritism or prejudice. Equity
It is important not to take advantage of the weakness, disadvantage or ignorance of others. Fairness requires that an individual, company, or society correct mistakes, promptly and voluntarily.
Caring is the heart of ethics. It is scarcely possible to be truly ethical and not genuinely concerned with the welfare others. That is because ethics is ultimately about our responsibilities toward other people. Sometimes we must hurt those we care for and some decisions, while quite ethical, do cause pain. But one should consciously cause no more harm than is reasonably necessary.
Generosity toward others or toward humani
The quality of being cheerful and dispelling gloom
Liberality in giving or willingness to give
The property of providing useful assistance or friendliness evidence by a kindly and helpful disposition PERSONAL RESPONSIBILITY Another basic customer right involves our taking personal honesty and responsibility for the products and services that we offer. There’s probably no issue that will more seriously affect our reputation than a failure of responsibility. Many ethical disasters have started out as small problems that mushroomed. Especially in service businesses, where the ‘‘products’’ are delivered by individuals to other individuals, personal responsibility is a critical issue.