The data protection Act 1998 came into force in 2000 and aims to protect an individual’s right to privacy in relation to their personal data. This includes things like the person’s medical information, information about their current employees, their address, pay, bank detail etc. Santander has to make sure the information of their employees is kept secret and no one can access it. Businesses like Santander need information about people to increase the chances of people joining them. They also need information about their customers e.g. their address, their home phone number, their occupation etc. so the information stored by business on database must be:
Obtained fairly and lawfully
Used for purposes stated during collection
Adequate, relevant and not excessive in relation to the intended use
Accurate and up to date
Not kept for longer than necessary
Processed in line with your rights
Subject to procedures to prevent unlawful processing, accidental loss, destruction and damage to personal data Protected from transfer to an area outside the European economic area (EEA) unless adequate protection exists for that data in the area. Santander needs to make sure they follow all these laws or they can get prosecuted and their organisation can be closed down by the government for breaking the law. Santander needs to make sure all their employees obey these laws because if they break them then they are breaking the law. In order to make sure the employees working at Santander don’t break the laws, Santander provide them the information about these laws when they join to work for Santander and keep them up-to-date as the laws change.
Freedom of information Act 2000:
The freedom of information Act 2000 is a really important law. It provides individuals and organisations with the right to request information held by a public authority. This law came into effect in 2005. The public authority must tell the person asking for the information so the organisation or an individual if they (public authority) have the information or not and if they have the information then they must supply the information within 20 working days, in the requested format. Public authorities are the national, state or local government agency. The freedom of information Act 2000 does have exemptions to it for example if the cost of a request for information exceeds an appropriate limit, the public authority may decide whether a greater public interest is being served by denying the request or supplying the information. This law effect Santander because it can be used Santander to find important information about people, different trends etc. to increase the chances of people joining them.
For example Santander can demand information about the statistics about people from public authority in order to help them sell their products. This law doesn’t affect the employees of Santander to much. This law doesn’t cause any conflict within the organisation so Santander doesn’t have to address it to much. Freedom of information Act 2000 can help Santander to persuade people to sell their items or what items to sell because they can get information about different trends or other statistics from the public authority which can show them what majority of people are like and what product they buy etc.
For example the statistics about people who get life insurance after the age of 50 can help Santander sell life insurances because they will know what age group buy the most life insurance so they can target that age group and try to persuade them to join Santander. This is an important law which Santander can benefit from in order to progress faster as a company and make more profit. It doesn’t affect the customers or employees to much although in a way it does affect the employees, if Santander make more profit then they expected then they might give their employees higher bonuses. Computer Misuse Act 2000:
This is a really important law because it prevents a lot of important things. The computer misuse act 1990 is a law in the UK that legislates against certain activities using computer for example hacking into other people’s account/system or misusing software’s to gain protected files. This means if someone tries to take another person’s personal file or hacks into their computer then they are breaking the law and can be prosecuted and jailed. The computer misuse Act is split into 3 different sections and these are: Unauthorised access to computer material.
Unauthorised access to computer systems with intent to commit another offence. Unauthorised modification of computer material. This is one of the most important laws for Santander to keep in mind because Santander has a lot of employees and this law applies to all of them. None of the employees can use another person’s information for their benefit or even look at it without a reason. If they do then they are breaking the law and will be sacked and reported to the police. In order to deterrent employees from looking at peoples information for their benefit, Santander sack anyone caught of committing this crime. It is really easy for people to commit frauds if they have other people’s personal information so this is another reason Santander has to make sure they handle people information carefully and they don’t send people’s personal information to other agencies and companies. If they do send their customer’s information to third parties without the customer’s permission then the customers can sue Santander.
Santander has to make sure none of their employees commit any crime especially in regards to this law because it can lead to frauds being committed against their customer. Santander needs to make sure they take serious actions against anyone who breaks this law in order to deterrent people from doing it. This law protects the customers of Santander as well as the employees so it’s important. Health and Safety (display Screen equipment) Regulations 1992: This law is really important because it includes everyone associated with doing work on computers or other display screen equipment in Santander. Santander has a lot of people working on computers so this rule covers a lot of employees of Santander. This rule applies to employees who are a user of displace screen equipment, their work station have to be assessed with regard to the health and safety of the user.
“The minimum requirements of the work station (i.e. display equipment, keyboard, software, accessories, disc drive, telephone, modem, printer, document holder, work chair, work surface or desk, etc. when provided are laid down in the Schedule. The scheduling of the work of a user shall be such that the work on the display screen equipment is periodically interrupted by breaks or changes of activity. Before a person is employed as a user that person has a right to have an appropriate eye and eyesight test carried out by a competent person.
Such tests shall be available to users at regular intervals. Where normal corrective appliances cannot be used when the operator is experiencing visual difficulties which reasonably may be considered to be caused by work on display screen equipment, the employer shall ensure special corrective appliances are provided.i“ When Santander recruits someone for a role which has the use of computers, they (Santander) should give them training regarding the appropriate health and safety to make sure they are safe whilst they do their job. In this rules a few things are covered such as:
Environment the person has to work.
Santander has to provide training for people who aren’t sure about how to operate stuff that includes display screens such as computer. This can be a expensive process for Santander because training sessions are expensive. On the other hand Santander can recruit people who are familiar with these regulation and rules in order to cut the costs of training them although it will be harder to find people like these because most of them have jobs. The more trained and experience Santander’s employees are, the faster the organisation will progress and the more profit they will make this is because if people know what they need to do then they will do it faster than people who struggle to do their role and need time to adjust or find the role hard.
These laws mostly apply to employees in Santander so it is quite important for Santander to keep this law in mind and obey it. They need to make sure their employees are given proper health and safety guidance before they start and in addition Santander should regularly make their employees go to optician to get their eye sight checked. Santander have training sessions for people who aren’t familiar with these health and safety rules in order to make sure they don’t harm themselves while working.