The Baderman Island Resort first opened in 2004 and is managed by the Boardman Management Group. Baderman Island features three different hotels and caters to both business and pleasure. The food is amazing and the 24 hour room service is even better. Along with housing and dinning Baderman Island offers plenty of activities to keep families busy having fun or to help the stressed businessman relax. On the Baderman Island Resort you will get to choose from three different hotels that are need specific. The first would be the Baderman Main Hotel. Here you can find good food and great lodging for you and your family. The Tenney hotel caters to more grown up tastes and is suited for romantic get-a-ways for you and your special someone. The last hotel is the Melancon Convention Center and Hotel which is more business orientated with a conference room that can hold up to 300 people. You can find packaging rates and catering options on the website. Each of the hotels feature large luxurious rooms and beds along with internet hookups, a wall safe, 24 hour room service, a mini-bar, and on- site managers available to help you with any of your needs.
Along with great lodging Baderman Island Resort has five restaurants for you to choose from. If you are in the mood for something light you can check out the Baderman Island Café or the Beverly Café. For something more filling check out the Morgan Bistro, the Kayfe, and the Tenney @ Night. All of the dinning at Baderman Island is freshly prepared and reasonably priced.
Baderman Island is managed by the Boardman Management Group which has been in operation since 1994. The mission of the Boardman Management Group is “Founded in 1994, Boardman Management Group is dedicated to managing leisure and convention focused resorts that provide a unique and quality experience to guests and visitors. The Board of Directors and operational leaders in the organization, empowers its staff to offer unsurpassed quality of customer service, through individual acts of random kindness and specialty services.” (“Boardman Management Group”, 2012). The responsibilities of the Boardman Management Group within the Baderman Island Resort are regulatory, finance and accounting, legal, marketing, IT services, and the entire human resources department.
The organizational flow of Baderman Island is rather simple and easy to follow. You have your board of directors, chairperson of the board, your CEO, and your director of human resources management. Under the CEO is the Boardman Management Group and the vice president of guest services. The Boardman Management Group is responsible for regulatory, finance and accounting, legal, marketing, IT services. The vice president of guest services is responsible for the GM hotel, GM convention, GM food services, GM merchandise, and GM recreational. Under the GM support services there is security, logistics, engineering, emergency services, and guest relations.
The employee services of the Baderman Island Resort feature an employee log in section of the website where employees can view memos and policy updates regarding the resort. Employees also have access to an employee only blog where they can post comments and suggest ideas; any HR issues should not be posted on the blog. Employees also have access to the different organization management charts for each division of the hotel. By having access to these charts employees can look up who their boss is and also follow up the management chain.
One of the biggest moral and ethical issues facing the Baderman Island Resort is their destruction of the local forests and wildlife. Baderman Island Resort spans out over 1800 acres with 750 acres being fully developed. Baderman Island also has plans to develop the remaining acres by building a casino and expanding their botanical garden. If Baderman Island Resort wasn’t an island the destruction of habitats wouldn’t be such an ethical issue. Baderman is pushing wildlife out of the way to make room for the resort and eventually the wildlife will have nowhere to go.
Another moral and ethical issue surrounding Baderman Island Resort is that of these customer service and well-being. There is the constant worry of guests wandering off the trails and getting lost and hurt. Also there doesn’t seem to be any emergency health care located on the island. What is the plan if a guest is critically injured and needs medical help? Along with health and safety Baderman needs to work on their customer service for their international customers. Baderman has made mention that they are in the process of hiring more employees that can speak different languages in order to lessen the language barrier. Does this mean that Baderman will be laying off employees that don’t speak multiple languages to keep payroll from going over budget?
Baderman Island Resort is a true paradise and a wonderful place to go to relax. There are a few issues that need to be addressed if Baderman is to be 100% successful in their industry.
* Baderman Island. (2012). Retrieved from https://ecampus.phoenix.edu/secure/aapd/CIST/VOP/Business/BadermanIsland/internet/index.asp * Boardman Management Group. (2012). Retrieved from https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/BoardmanManagementGroup/internet/index.asp * Trevino, L., & Nelson, K. (2011). Managing business ethics: Straight talk about how to do it right (5th ed.). Hoboken, NJ: Wiley.