Routine work is basically things that you do every day in your job, note the name ‘routine’, it is what you are contracted to do and what you are used to doing. However when you are taking part in a project there tends to be a time limit and milestones are measured.
1.2 Explain the advantages and disadvantages of using projects and when projects are appropriate
The advantages of using projects are that they can allow you to focus on a certain part of the business, for example my project is to run the ebay store within the company that I am working for. This has allowed me to pay a lot of attention to a marketplace that was virtually non-existent and with a little care to it it has excelled throughout the months and now has a good turnover as oppose to this time last year. Another advantage of using projects is that it allows extra funding and resources to be used so that the project reaches its full potential. A disadvantage of using projects is that they can distract you from your regular routine work that is required, this leads me to my second point which is another disadvantage of using a project, they can be extremely time consuming.
Therefore I have come to my conclusion that projects are only appropriate when you have enough time to focus entirely on them and when you have the resources and funding available too.
1.3 Explain the project-planning methodologies appropriate to the types of projects run and the tools that can be used to assist project planning and control
Basically all projects should have milestones and an opportunity to evaluate and reflect the milestones to see what needs to change within the project in order to gain more profit. If a project has a financial target then it needs to have perfect opportunities to sit and look at when the project is making
the most money and when it is making the least to see what can be changed to alter any financial figures.
1.4 Explain the purpose and benefits of identifying stakeholders involved in the project.
It is important to identify stakeholders because in a way they are almost like your customers and even more like your suppliers, they are someone that is involved in the project, if someone is involved in something important to you then it is very important to know who they are so you know exactly who you’re dealing with.
1.5 Explain the purpose of contributing to agreeing a projects purpose, scope, timescale, costs, aims and objectives.
The purpose of a project is basically why are you doing it, in my case it is to boost revenue, gain more custom via external marketplaces (eBay) and also to gain more experience and responsibility for myself. The scope of the project is basically building up the ebay website, the project covers numerous things but the main objective is the development of the ebay site. The timescale of the project is from June 2012 until April 2013. there are numerous costs over the course of this project, such as the fees for listing each product, the fees for using ebay itself and my own personal wages. The whole aim of the project is to increase turnover for the company, whilst the objective for me is to meet the financial targets set by my boss which is £21,000 over the period of time.
1.6 Explain the purpose of agreeing a budget for a project.
It is important to agree a budget for a project to work out whether it will be cost-effective, for example if the project is going to cost more than you are going to work then there would be no point going through without it. This is why a budget needs to be discussed to see what needs to be spent and how much it will turnover.
1.7 Describe how to estimate types and quantity of resources needed to run a project
In the past around 70% of my time was spent building up the ebay site this is just a rough estimate as I would spend about two hours on general admin work and then the rest of my day (6 hours) on running the project, I now spend about 40% of my time on the project I would say this because I work on all the customer service and then managing stock. There wasnt really any estimation on the quantity of resources needed because they are basically the stock I have on hand which is usually more than enough and will always be there when I need them.
1.8 Describe how to identify project risks and develop contingency plans, if required.
A risk with this project could be supplies and the quantity we have, for example if a supplier promises to send stock that is needed to fulfil an order but then doesnt you should always have a plan b such as having other suppliers on hand or giving them plenty of notice to deliver the goods.
Outcome 2: Understand how to contribute to a project
2.1 Describe the types of information needed to monitor projects and the methods that can be used to give information
On the home page of my ebay summary there is a graph that shows all of the recent activity (how much profit I have made), it is shown in the last 24 hours, 7 days, 30 days and 90 days. This graph then transfers on to a white board where my manager takes notes of how much I have made and if I am on target for the month.
2.2 Describe how to estimate and control resources in an area of work during a project
The main resources for my project are stock and time, the best way to estimate the stock is to see what is being ordered the most by customers and
ensure there is enough to continue fulfilling orders which should keep me in firm control. The other resource I have to estimate and control is the time that I spend on a project, I have to roughly estimate how much time I spend managing my project each day and then take that to use as a guideline as to how much work needs putting in to the project using the time I have.
2.3 Explain the purpose of reporting own progress during a project
The purpose of reporting my own progress is to record the profits I am making per calendar month which then add up to a yearly target, once I have reported my own progress I can inform my manager of this as he also likes to keep track.
2.4 Outline the reasons for seeking advice in response to unexpected events
Earlier this month I had an issue with some of the prices on my site and whilst explaining this to customers I encountered a problem with one of them who was not happy about the increase in price, I consulted my manager who told me how to deal with the situation in a professional manner and thankfully it was resolved quickly and smoothly. Therefore it is important to seek advice to ensure that issues are dealt with correctly.
2.5 Explain the purpose and benefits of