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Case study Essay Topics & Paper Examples

Sample Outline for Case Study

I. Introduction: Overview of the type of substance abuse issue you are focusing upon, its impact (on society and this agency) and your interest in this agency. (Tip: Open with something shocking or startling which will grab your reader’s attention. Look at some of the articles you have read to get ideas.) II. Agency A. The agency/program you choose to examine and why B. History of the agency/program C. Current data on agency/program: size, number of personnel, service area, mission, etc D. Who you spoke to in the agency/program E. Conclusion you came to after conducting your initial interviews 1. What is the challenge this agency faces in regard to substance abuse? III. Issue you discovered A. Thought provoking discussion…

Case study 3.1

Stereo happens when people make generalizations that are exaggerated and usually offensive. “People define themselves by the groups to which they belong, or have an emotional attachment. What went wrong here was that there was lack of understanding, and there was very poor communication. The other perceptional error in this case study is that Gilman based things on previous employment and made assumptions, same with Beauport. She felt stereo typed because of her past work experience. Organizations need to communicate better to minimize misperceptions in this type of situation. What went wrong here was that there was lack of understanding, and there was very poor communication. The other perceptional error in this case study is that Gilman based things on…

Scientific method

In recent years, there has been an increased interest in angels. As Christian ministers, it is critical that we have an adequate biblical understanding of angels and be able to utilize discernment when dealing with “angelic encounters. ” A parishioner at Oak Hill Uni Xerox Case Study Analysis Xerox Case Study Analysis The challenge facing Xerox and its management is complex, challenging and probably not unique. The company had been dependent on its highly trained sales force to turn a profit on their existing products and had not focused on new product opportunities until the develop Premium 1039 Words 5 Pages Case Study Case Study Analysis Summary ABC, Inc. recruiter Carl Robins has been given the task of recruiting new…

People’s Republic of China

The popularity of Southwestern University’s football program under its new coach, Bo Pitterno, surged in each of the 5 years since his arrival at the Stephenville, Texas, college. With a football stadium close to maxing out at 54,000 seats and a vocal coach pushing for a new stadium, SWU president Joel Wisner faced some difficult decisions. After a phenomenal upset victory over its archrival, the University of Texas, at the homecoming game in the fall, Dr. Wisner was not as happy as one would think. Instead of ecstatic alumni, students, and faculty, all Wisner heard were complaints. “The lines at the concession stands were too long”; “Parking was harder to find and farther away than in the old days” (that…

A Job Search Dilemma

Eric, a second-semester senior, is looking for a job. Anxious about finding work in the worst economy in decades, he sends out scores of resumes for a wide variety of positions. The first call he gets is for a position that doesn’t really interest him, but he figures he should be open to every opportunity. He schedules an interview, which he aces. In fact, the recruiter offers Eric the job on the spot. He would like Eric to start as soon as possible. Should Eric accept the offer? If he does, can he continue to pursue other jobs actively? Here are some resources that may help: CASE STUDY #2. The Case of the Reference Request By Jim Balassone A former…

Scientific method

1. Defining the Issue(s)- The Major Question: – Jackson’s buyers didn’t want to be in an overstocked positions – They want to be in a position to reorder the merchandise if it began to sell well – Vendor could not accept the order because it was below the minimum level – Jackson could not return the dated products – They have been working together for more than 20 years 2. Analyzing case data (if applicable): n/a 3. Generating Alternatives: ?Alternative Solution 1: Ask the senior buying to negotiation with them. Advantages Disadvantages – Senior buyer had been working with them for 20 years, the vendor probably will change their mind or find a better solution that will benefit vendors and…

Family marriage

On the night of Feb 28th, the last day of classes, Nilesh proposed to Geeta, his MBA classmate of nearly a year and a half. Geeta agreed immediately and wondered if all her classmates will be able to attend their wedding as once they all go back to their homes it would be really very difficult for everyone to get together again. Suddenly, Nilesh came up with the idea: what if they got married on March 22nd? “But how could it be? Our convocation is on March 21st Geeta said. “Exactly! All our classmates will definitely come here for convocation and they would not mind staying an extra day for the wedding. In fact, we will get the blessings of…

Organization management

Contents Click to go to section: The organizational problem. The Organizational Development intervention they wanted. The thinking behind the design of the OD intervention. The constraints I needed to work within. The tools I decided to use in the one day workshop. The workshop design. How I used the change puzzle kit. The end result Top Drag Me Contents Click to go to section: The organizational problem. The Organizational Development intervention they wanted. The thinking behind the design of the OD intervention. The constraints I needed to work within. The tools I decided to use in the one day workshop. The workshop design. How I used the change puzzle kit. The end result The organizational problem. I was called into…

Problem solving

Presenting a case to a teacher is same as presenting it in front of a jury. You need to have structured and solid arguments to convince the jury (teacher, in your case) and prove your point. If you are an excellent lawyer, you can even convince the jury that your defendant is not guilty even if he is (not ethical, of course). The bottom line is: you need to structure your case analysis. Although every case analysis more or less follows the same pattern; there is a slight variation depending on the nature of the case study. Basically there are two types of case studies: Open-ended and close-ended. Close-ended may have one or more questions at the end of the…

Scientific method

1. 1 Reasons choose the case 1. 2 The Problems The problems of this case are: 1. How would you characterize Lincoln Electric’s strategy? In this context, what is the nature of Lincoln’s business and upon what bases does this company compete? 2. What are the most important elements of Lincoln’s overall approach to organization and control that help explain why this company is so successful? How well do Lincoln’s organization and control mechanisms fit the company’s strategic requirements? 3. What is the corporate culture like at Lincoln Electric? What type of employees would be happy working at Lincoln Electric? 4. What is the applicability of Lincoln’s approach to organization and control to other companies? Why don’t more companies operate…

Judith Anne Neelley

Judith Anne Neelley belongs to the growing list of women offenders convicted for heinous crimes. Just 18 years old, she was convicted in 1983 in Alabama for the brutal murder of a young girl and was meted the death penalty. However, contrasting views of whether the death penalty should be implemented and racial bias as well, influenced a former governor of the state to commute her sentence to life imprisonment in 1999 (ProsandCons.us, 2009). Her Crimes Sometime in 1980, she robbed a woman inside a mall at gunpoint (Ramsland, 2007). Two years later, she lured and kidnapped Lisa Ann Millican, 13 years old of Rome, Georgia, who was under the auspices of a home for neglected girls (Ramsland, 2007). She…

GAP – Case Study

With these things in mind, should Gap hire a fashion head to focus on the products in its stores, or should it hire someone who will focus on controlling the organization’s costs, schedules, and operations? Gap should hire someone who would handle the organization’s creative side to keep up with the latest trends and fashion. Moreover, someone should also be hired to head a group that would handle the the financial side of the organization’s operations. It is imperative to monitor and manage the cost and expenses of the company in order to achieve financial stability and liquidity. 2. What companies should Gap benchmark in order to turn around its operations and return to its former lead position? Gap should…

Capacity utilization

?Detailed in the Indalex Ltd. case analysis, current production is stretched to the limit, creating a capacity constraint to meet future forecasted demand; hindering the firms objective of a real growth rate of ten percent annually. The issue of deciding on a capacity expansion plan, given uncertainty about near term economic projections was presented. Indalex concentrates on a competitive priority of service quality, where flexibility and quality are more of a priority than price. This is described in the case study where past and current success of Indalex is attributed to their competitive strategy being strictly based on three words: service, service, service. Indalex set out with the objective of offering a seven-day service, along with offering highly qualified assistance…

Case Study Spooked by Computers

This case study, Spooked by Computers, clearly points out the change in mindset of technology with cost saved with the use of computers in the workplace. With the addition of newer, fresher minds sometimes comes with it, newer, fresher ideas and means of operating In this particular case, organizational development would be a well implemented plan. As the different levels of management all working together for a common goal as it is, implementing the OD would bring all of them together to be more cost and time effective. When working with a spectrum of learning levels we sometimes come across a resistance to change. We see this by Suzanne who was confident that all control would be lost if automation…

Eating and Drinking

?Eating and drinking is assumed to be a simple activity of living and the skills involved in this everyday occurrence are often taken for granted. This essay will explore how eating and drinking is an important yet problematic health issue that requires medical attention. The purpose of this essay is to identify and demonstrate nursing skills and the nursing actions undertaken for eating and drinking. Fictional case studies will be used to display how the nurse can implement skills and actions according to the different situations and varying patient’s needs to ensure a better quality of life. Different members of the multidisciplinary health team will be discussed in reference to these case studies as they are vital to a patient’s…

Hand book customer service

Policies: policies (structure, use, focus, customer requirements/expectations, product and service knowledge, consultation, confidentiality, customer perceptions and satisfaction, monitor customer service and satisfaction, influences affecting implementation, effective communication) Quality of service: methods of assessment; customer expectations; standardised procedures; codes of practice; staff levels (staffing levels, staff competency, flexibility, reliability and responsiveness) Evaluation: purpose; sources of feedback; accuracy; relevance; reliability; validity; methods of data collection; improvements; staff training and development Hospitality industry: industries within the hospitality industry eg hotels, restaurants, pubs, bars and nightclubs, contract food service providers, hospitality services, membership clubs, events 2. Understand the purpose of promoting a customer-focused culture Communication: types eg verbal, non-verbal body language, written; types of response; use; effect Customer: central role; customer service culture; identifying…

Perspectives of media in health and social care

The objective of this essay is to understand the representations of the media in Human Immunodeficiency Virus (HIV)/AIDS issue on gays and bisexual persons within health and social care setting. The importance of the mass media will be discussed to gain insight in promoting awareness on HIV/AIDS. It will clarify some specific theories and models of approach as they relate to mass media context in relation to the case studies and conclude. Irwin et al (2003) assert that the prevalence of HIV/AIDS epidemic in both developing and developed world including the United Kingdom (UK) has increased to a level that is beyond the control of the human behaviours; as a result, the increasing rate of people infected with the HIV/AIDS…

Cafes monte bianco case analysis

This course focuses on the strategic nature of management accounting and emphasizes the critical role that information plays in decision-making, strategy execution, and overall enhancement of a firm’s value. Primarily taught through case studies, this course will utilize and build upon the concepts studied in prior Management Accounting courses, and allow the students an opportunity to see how these concepts fit together. Selected readings from textbooks and business periodicals will be used to blend in appropriate theory for newer subjects that may be the focus of some case studies. The world of business continues to change dramatically. As a result, the role of managerial accounting is very different than it was even a decade ago. Today, managerial accountants serve as…

Employee Relations HND 2013 Assignment 2

It is a very common thing in the workplace for people to not be satisfied, being it either the employer or the employee; this could be in regard to the needs, values and interests in general. It takes many forms in organizations and there is always an unavoidable clash between formal authority and the groups affected. The list of reasons are limitless but some are disputes over how revenue is divided, how work must be performed, how much time one is allocated to work, etc. A lot of disagreements among individuals, departments and between unions and managements result to jurisdictional matters. Why Does Conflict Occur? There are many reasons and some can be; Expectations, Different Knowledge, Fear, Poor Communication, Attachment,…

Marketing Management Case Analysis

Marketing Management Case Analysis Subway® Sandwich Shops Abstract Subway® Sandwich Shops was founded in 1965, and has been franchised into the hearts and stomachs of families all around the world. This highly successful sandwich shop was the dream of high-school graduate Fred DeLuca. Premium1113 Words5 Pages Benefits of Strategic Management “Research has revealed that organisations that engage in strategic management generally out-perform those that do not” The connotation of the ancient Greek word “strategos”, in its various grammatical forms, implies meaning of skilful manoeuvouring leading to achieving a highly crucial position o Premium2985 Words12 Pages Strategic Management and Policy Case Study of Harley-Davidson Inc Strategic Management and Policy Case Study of Harley-Davidson, Inc. August 19, 2006 Introduction In 1903, a…

Electronic commerce

History of eBay  eBay started life out as Auctionweb, founded by Pierre Omidyar  Brainstorming amongst friends resulted in the overall idea By 1997 maintained its impressive growth but it needed additional funding  Benchmark provided said funding, and more importantly, leadership  Ms. Whitman was installed as CEO and Mr. Swette as COO  First move was to issue an IPO How does it work?  eBay provides listings and listings support (image hosting etc)  Buyers browse listings for interesting items and place bids  Sellers history is provided  Sellers pay initial fee for listing and then a cut of the final sale  Sellers also have history to buyers history  This in combination with…

Syllabus BUFN 771: International Corporate and Project Finance

International Corporate and Project Finance will meet Thursdays from January 26 – March 8, 2012 from 6:25-10:00 pm at the Ronald Reagan Building. Introduction The principles of International Finance are the same as those of regular domestic finance. However, in practice International finance introduces unique challenges given cross boarder capital flows, political risk the importance of multilateral financial institutions. This course applies standard financial theory and tools to international problems with a particular focus on international project finance. This course is intended for students who will be involved at any stage of the investment process from corporate sponsors (as members of the corporate finance or strategic planning departments) to transaction advisors (investment or commercial bankers and management consultants) to investors…

Journal of Service Quality and Customer Satisfaction in Transportation

International Journal for Quality research UDK- 656.025.2:658.56 Short Scientific Paper (1.03) SERVICE QUALITY AND CUSTOMER SATISFACTION IN PUBLIC TRANSPORTS Filipa Fonseca1) Sofia Pinto1) Carlos Brito2) 1) Faculty of Economics and Management, Catholic University of Portugal, Portugal 2) Faculty of Economics, University of Porto, Portugal Abstract: The objective of the paper is to identify the determinants of service quality as well as its impact on the satisfaction of public transport commuters. The paper explores the relationship between service quality and customer satisfaction in a public transport service taking into account both internal and external perspectives. In order to analyse this relationship, the concepts of service quality, consumer satisfaction and dissatisfaction are assessed. A model of analysis is developed aiming at explaining…

Calculate the revised product costs for the four pens

1.Calculate the revised product costs for the four pens, based on the activity information collected by Assignment: This case may be completed in groups of two or individually. You are responsible for finding a partner if you choose to complete the case with another student. Purchase and read the Harvard Business School Case: Classic Pen Company: Developing an ABC Model located at the following link: https://cb.hbsp.harvard.edu/cbmp/access/27312446. (Note: The last case for the course, Foxy Originals is also contained in this course pack and should also be purchased for your final case). After reading the case, perform the following: 1.Calculate the revised product costs for the four pens, based on the activity information collected by Dempsey. Prepare this analysis using an…

Merck & Co. Performance Appraisal System

1) WHY? Brief Background on Merck & Co. Performance Appraisal System The past and existing performance appraisal of Merck & Co. was ineffective to identify and reward performance to a certain extent. Although the company was paying their employees around seven to eight percent more than the average compensation in other large companies, the performance appraisal system did not clearly identified outstanding performance, which caused inequity in rewarding performance and led to unhappiness among the employees, especially the high performers. Compared to the average performers, there was only marginal increase in salary for outstanding performers. Without proper recognition and rewards, the company was at risk of losing its high performers and keeping the worst performers. Core Problems and Its Causal…

Ill-Fated Love at Centrex Electronics

Case Study Review: Ill-Fated Love at Centrex Electronics 1.In the case it is stated the policy of CEC is “Employees performing jobs where they have access to sensitive or confidential information which could benefit competitors are prohibited from being married to or from having a romantic relationship with individuals employed by competing organizations” while the CEO stated “CEC employees are responsible for their own off-the-job behavior. We are concerned with an employee’s off-the-job conduct only when it reduces the employee’s ability to perform normal job assignments.” These two statements contradict each other with the CEO’s acting as an implied policy. The attorney could have used the implied contract exception to the employment-at-will policy. 2.The policy CEC had in place is…

Mersey Side Case

Background & Problem Statement Diamond chemicals is a leading propylene producer and a major player in the chemicals industry worldwide. However the share of the company had fallen from £60 at the end of 1999 to £30 in 2000 on account of worldwide economic slowdown and poor financial performance. Given the prevalent scenario, it was time to obtain funds from corporate headquarters for a modernization program for Merseyside project. This project will not only renovate and rationalize a production line but also make up for deferred maintenance and increase production efficiency. Lucy Morris is the Plant Manager at Merseyside and by nature she is a high achiever and a Notre dame MBA. Frank Greystock is the Controller, President of Diamond…

British Airways- Case Study

The scenario upon which this paper is based relates to the British Airways Swipe Card Debacle case study from the textbook, Managing Organizational Change: A Multiple Perspective Approach (Akin, Dunford, & Palmer, 2009). The purpose of this paper is to analyze and discuss the organizational change associated to the implementation of a new swipe card system that led to strike of over 250 British Airways check-in staff, losing 40 million pounds and negatively effecting the company’s reputation. Additionally, this paper will relate the case study to several change approaches (organizational development, sense-making, change management, contingency, and processual) and identify key issues. Additionally, this paper will examine the case study from my perspective, as if I were a hired change consultant…

Case study

Inuit was founded in 1983 by Scott Cook (Former Procter & Gamble employee) and Tom Proulx (Stanford University Programmer), that develops and sells financial and tax solution software for consumers and small to medium sized businesses. The company has always thrived to revolutionise people’s lives by solving their important business and financial management problems. Quicken was its product that was launched in 1984 and struggled the first year, but due to positive reviews in trade journals and print campaign strategies, Intuit got its first break and by 1988 Quicken was the best selling finance product on the market. Early 1990’s saw Intuit growing due to success of Quicken, QuickBooks and Turbotax. These products made some significant contribution in small businesses….

Case Study 8.1: His Team Gets the Best Assignments

Case Summary: Jack’s team: • Most creative • Willing to go the extra mile • Gets along well with Carly • Often gets allocated extra resources • Praised for a provocative ad campaign Terri’s team: • Counseled out of an ad campaign • Performs well for the agency • Unhappy with how Carly treats the team • Holds animosity toward Carly • Feels Carly is unfair and favors Jack’s team Julie’s team: • Notices Carly favors other teams • Feels the other teams get the best writers and art directors • Feels Carly doesn’t notice her team or help it with its work • Feels undervalued Sarah’s team: • Sarah has worked for 10 years • Agrees with some of…