Building positive relationships is important task of your everyday life; social networking through communication, and relationship is the most effective way people become successful in the workplace. Building a positive relationship with your subordinates creates an environment as a manager where your subordinates are willing to work and put in the effort in their work to be successful. The key to building positive relationships is effective communication. Effective communication conveys your goals and paths to those goals with all of your subordinates, superiors, and peers.
The benefits of effective face to face communication is immense not only does it build relationships, but it helps individuals get a understanding of the task at hand as well as the desired outcomes of those tasks. At my job at Chrysler my largest asset was my ability to communicate in an effective manner to my subordinates. Taking the extra time to listen to your subordinates, and hear what they have to say can make the difference between being a successful manager or an unsuccessful manager. The subordinates who worked for me where the most knowledgeable individuals about the job tasks in their department, and where a constant wealth of information for me to ask for opinions and questions I might have about the department.
Building relationships with my supervisors was another asset I used in my daily life at Chrysler. Building a positive relationship with my supervisor enabled me to have a resource to go to when I have questions about my job tasks. The benefit of asking my superiors is they have experienced all of the same issues I was experiencing, and in most situations had an outcome that was either desired or not desired that I could utilize to make my decision as a manager.
Another effective way I was able to communicate with my employees when they struggled with particular job tasks is to utilize coaching as a corrective technique rather than discipline. I found that through effective coaching you are much more able to successfully communicate and improve your work area than through discipline. In important way that the book conveys that align with my beliefs is communicating in a way that doesn’t put then receiver on the defensive, when this happens it creates a block in effective communication as well as effective relationship building. In my experience to avoid this defensive form of communication is to be open with your subordinates, and communicate in manner as equals rather than as a supervisor. It is easier to communicate with your peers than with your boss, so when I communicate with my subordinates I try to create that environment.
Creating an advising environment rather than an evaluative environment is always a harbor for success when communicating effectively. When you are evaluating your superiors or subordinates it creates environment where communication is very indirect, and based on a image rather than the true root causes to issues that need to be resolved. It is through relationship building you will find success as a manager, in terms of success and eventually leading to promotion.