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Benchmarking Essay Topics & Paper Examples

Criticism of Benchmarking

Despite all of the positive recommendations for benchmarking cited, there are critics of the benchmarking proces. Wolverton (1994) states that benchmarking, as a cornerstone of CQI, is based only on current information, and may not give us the freedom and flexibility to see the future. In addition, Wolverton adds that this focus may relegate us to the role of follower, instead of leader. In writing about a related quality improvement technique, Business Process Reengineering (BPR), Hammer and Champy (1993) add that: The problem with benchmarking is it can restrict the Reengineering team’s thinking to the framework of what is already being done in its company’s own industry. By aspiring only to be as good as the best in its industry,…


Abstract Benchmarking is a process by which you can find answers to questions regarding the performance of your business, such as how your business is doing compared to other businesses. Benchmarking is a systematic and ongoing process of identifying and understanding the best practices and processes of other businesses and organizations, in order to adapt and use them in your own business, to improve your performance. It is a continuous learning process, starting with what is happening around and extending to the best practices in all parts of the world. The idea behind benchmarking consists of defining specific performance standards in areas such as production costs, cycle times, and the prices charged. In its beginnings,benchmarking was used as a means…