A. Product Performance
The company still has an edge compared to the other ice cream industries, because they have maintained their quality since then, together with variety of flavours. It’s not too late if they will expand more their business and will make more effort to increase their market share.
Arce Dairy is very proud of their high quality ice cream product. They strictly follow their tradition of using ONLY fresh CARABAO MILK and other fresh ingredients in making their ice cream. Its ice cream was well-known for its creaminess, authentic flavours, and unique gold can packaging—qualities that remained throughout the years.
Arce Dairy Ice Cream is made from fresh carabao’s milk that has a richer and flavourful since they are exposed to the tropical condition which helps them produce better milk. It is an advantage for the Arce’s since they own a 21 hectare dairy farm in Novaliches which is also the only large and the only private commercial breeder of milking carabaos in the Philippines. Aside from their milk quality, they also have their fresh ingredients such as fruits, nuts, chocolates and cheese that are being stored on large chillers.
Arce Dairy tend to branch out their product not just on large scale stores like, malls, supermarkets and etc., but also on small retail stores. Because it is more accessible and convenient that you can just easily buy the goods that you want in just a walking distant store. Arce Dairy Ice Cream aims to provide the best all-natural ice cream products to consumers both here and abroad, provide good and natural quality products for the health conscious ones thereby improving the quality of life. Showing patriotism to its fellow Filipinos in patronizing Filipino-made products by manufacturing and marketing consistently high quality ice cream, thus, giving consumers added value for their money. Lastly, to ensure in surpassing the global quality standard of becoming the source of pride for the Philippine Dairy Industry.
How will Arce Dairy Ice Cream compete in the ice cream industry and regain success using its new brand name? Low market share, wherein, Arce Dairy Ice Cream belongs to the remaining 20% of the ice cream market. Poor promotional and distribution strategies.
They should compete with the other ice cream industry, and will not stick on their captured market, they should expand their market. They should try branching out especially on small retail stores. They should put much effort on their promotional and advertising activities so people will notice the product.
People’s acceptance to its new brand name.
New Ice cream flavours offered.
They could introduce new product line using their fresh milk. Health and wellness campaigns encouraging people to go for the healthier choice. Social media network serving as effective vehicle in product promotion.
Brand Image establishment.
Arce Dairy must conduct surveys and increase it sales through the help of retail partners. Its sales must be compared to the sales projections to monitor the progress of their sales. The company must attain its projected sales or beyond it. Positioning Statement
“Yuppies” or young urban professionals.
– Health-conscious, self-indulgent young urban professionals or “yuppies” who have the money to lavishly spend on anything they want, and also who are fickle in choosing their brand choices, depending on what is trending or getting good reviews. 20-26 years old, class A-B, male and female, living and working in/around NCR.
Arce Dairy started from three generations. They produce different variety of flavours like Mango, Chocolate, Blueberry Cheesecake, Buko Lechias, Avocado, Quezo Real, Vanilla, Strawberry, Dark Chocolate, Cheese, Ube, Almonds and Chips and many more. Arce Dairy actually has their own farm where they get most of their fresh ingredients especially the “CARABAO MILK” which they use as base for their ice cream.
Arce Dairy Ice Cream Container SizePrice range
425 mlPhp 70.00 (classic)
Php 80.00 (supreme)
Php 108.00 (sugar-free)750 mlPhp 120.00 (classic)
Php 205.00 (supreme)1.5 LPhp 228.00 (classic)
Php 408.00 (supreme, sugar-free)
Launch print ads that will capture the target market’s attention. Execute an effective guerrilla ad that stays faithful to Arce Dairy’s new image. Release a TVC to be aired during primetime.
Document the active guerrilla campaign and post it as a viral video. Use imagery that implies.
Trigger the curiosity of the target market and make them try the product. Promote Arce Dairy’s new “sexy” image. Cover up Arce Dairy’s “local/low class” image to people. Expose people to the brand.
Since Arce Dairy has no promotional straregies except on relying through word of mouth strategy, the Unfortunately, Arce Dairy has almost NO promotion. They’ve produced no TV ad, very few and unmemorable print ads. No promotional efforts are done, and they rely on word of mouth to get cutomers.
Field sales strategy
4/5 of the people who are familiar with the brand “Arce Dairy” have claimed that it’s their favourite ice cream in the Philippines. Even though they have flavour favourites, they try the different flavours every now and then. Though they love Arce Dairy, they consume other brands more often because Arce Dairy is not available on many local stores. But whenever there is Arce Dairy available, it’s their first choice. What they love about Arce Dairy is the consistency of the ice cream, the smooth creamy texture, and the mild sweetness of the flavours.
Most of them found out about Arce Dairy first from personal references like friends, and relatives. Once they tasted Arce, it was immediately their “new” favourite ice cream. According to them, the price doesn’t bother them, since the taste is worth the price they pay. They also mentioned that they wish Arce was available to more stores. 5/5 were NOT aware that Arce Dairy uses CARABAO MILK in their ice cream. 2/5 of the people who aren’t familiar with Arce Dairy said that their favourite brand of ice cream is Selecta (particularly Magnum)
To the yuppies, quality of ice cream and product feedback is vital. If it hits home, they might actually stick to it. All they need is a good push to try the product.
More expensive than other brands. Maintained a clean reputation for making quality ice cream, proven by several awards given to Arce Dairy. Arce Dairy ice cream is scientifically proven much healthier compared to leading ice cream brands. Has variety of unique ice cream flavours not available in other brands.
Has very limited advertising/promotion materials, leading to unpopularity amongst the masses. Product is poorly distributed, making it available to very limited stores and locations. Not top of the mind when asked about an ice cream product. Has a “local” image, therefore viewed as “cheap”.
Arcefoods Corporation has been honored the Hall of Fame Award as “Outstanding Ice Cream Manufacturer” by the Consumers Union of the Philippines while ArceDairy Ice Cream has been awarded the 1999 Dangal Ng Bayan “Outstanding Ice Cream Product” and the New Millennium Excellence Award “Most Outstanding Ice Cream Brand” by the Parangal ng Bayan Awards Foundation. The ArceDairy type of ice cream, the “all-natural” ice cream, has captured the hearts of Manilanians through the decades of its uniqueness and its old fashioned manufacturing process. Tenacious requests from prominent clients, captive loyal followers and food connoisseurs, demand for its return.
Courtney from Study Moose
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