This report will acknowledge you about a typical day for a cabin crew on a long haul flight. Of course it may vary time to time because all airlines are different. The night before the flight, as a cabin crew, you must pack your suitcase for the flight and to know what clothes you should bring, you should check the weather in the destination you are flying to. You must make sure your uniform is clean and neat, you bring all documents with you and it is very important to review SEP questions before going to the pre-flight briefing. Also you must check your airline website where you will find information about your position (e.g Y1, Y2, Y3, Y4) and other flight info such as departure time, flight number, estimated duration of the flight and crew information. Another important thing is to decide how you are going to get to the airport and how much time it will take you to get there, so you will not be late.
Pre-flight briefing All cabin crew members will have a meeting with their ISM, senior crew and other cabin crew members before the flight. During this meeting you will be given information about the flight, your role on the aircraft, information about meals and drinks, if there are any passengers who need extra assistance and also you will be asked some health and safety questions.
Before boarding Before boarding you must make sure you have all important documents such as ID card and passport with you. Once you are on board, you must do a full safety check of a cabin to make sure nothing suspicious has been left onboard and also check if all safety equipment (such as first aid kit, PBE) is on place and correct. Check if there are enough meals and supplies for the number of passengers onboard. Finally check the toilets for security and that they are stocked up with necessities. When you finished, you must do a report to crew that you have finished all checks.
PAX boarding When boarding for passengers started, cabin crew must greet the passengers, check their boarding passes, direct them to their seat and help them find space for their luggage. Passengers must put their hand luggage in the overhead compartment or under their seat. If the luggage is too heavy it must be put in the cargo. After boarding on the aircraft finished, it is time to do a safety demo, where you let the passengers know how to use their seatbelt, oxygen mask and life jacket and also to inform them where the floor lighting is that will guide them to the nearest exit. After that you do your final checks and you must ensure that all luggage is correctly stowed away, seatbelts are fastened and the cabin is ‘secure’. When you will receive a message from a captain, cabin crew must take their seat for take-off.
After take-off Once the aircraft is airborne and the seatbelt signs have been switched off, you can start the in-flight service. This will differ from airline to airline and depending on whether all items are sold or are free as part of the service. You must prepare for cocktail service, put you meals and food on the trolley. Also, the service will be different if your airline has business or first class. During this time, you will also check the toilets for security and cleanliness and also deal with any passenger enquiries or first aid. Also during the long haul flight you will be given some time to rest.
Landing and disembark PAX When it is time to land, once again you will do checks that all seatbelts are fastened and all luggage is stowed and cabin is ‘secure’ and ready for a safe landing. Once this is complete is time to return to your crew seat. Once all passengers have left the aircraft, you must do a cabin safety check to make sure that passenger did not leave their documents, mobile phones or any valuable stuff onboard. It is important to do this check to make sure that nothing suspicious has been left onboard. Also you cabin crew must complete some documentation, such as cash summary and flight report.
Summary After reading this report you will have an idea of how looks like a typical day for a cabin crew on a long haul flight.
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