According to Cancer Treatment Center of America (2013), since 1988, Cancer Treatment Centers of America® (CTCA) has been helping patients win the fight against cancer using advanced technology and a personalized approach (About Us). Each hospital provides state-of-the-art cancer treatment by a dedicated team of oncologists, surgeons and other health experts. They offer a welcoming environment, where patients and their family members can find comprehensive cancer care under one roof. The vision of the CTCA is to be recognized and trusted by people living with cancer as the premier center for healing and hope. The organizational goals of the CTCA are to benefit the patient by providing powerful and innovative therapies to heal the whole person, improve quality of life and restore hope.
According to Cancer Treatment Centers of America (2013), “You and your healing are at the center of our hearts, minds and actions, every day. We rally our team around you, delivering compassionate, integrative cancer care for your body, mind and spirit” (Cancer Experts Who Care). Organizational goals that are within the Cancer Treatment Centers of America (CTCA) are to provide patient care with, compassionate, appropriate and effective to assess and treatment be honest. Make informed decisions about diagnostic and therapeutic interventions based on patient information and preference, documented scientific evidence and clinical judgment.
To create and sustain therapeutic and ethically sound relationships with patients and with these goals and objectives are designed to provide advanced training in the assessment and cancer treatment. An objective of the CTCA is to increase the participation of institutions serving racial/ethnic and/or underserved communities with cancer health disparities in the nation’s cancer research and training enterprise. Also, to develop more effective research, outreach, and education programs that will have an impact on ethnic minority and the underserved populations.
Corporation’s Ethical Values
The roles of the company are making sure their patients come first, their main focus is not about fighting cancer, and it’s about making sure their patients are comfortable throughout treatment. The cancer treatment statistics and results of CTCA demonstrate their constant efforts to make a difference when it comes to quality of their patients. Each of their hospital provides state of the art treatment with a dedicated team which is oncologists, surgeons and other health experts. Their mission is to keep search for a cure and to continue to keep their patients in good spirits, they do not give up until they have answers.
CTCA is accredited by The Joint Commission (formerly Joint Commission on Accreditation of Healthcare Organizations, or JCAHO) with Full Standards Compliance. This accreditation decision is awarded to a healthcare organization that demonstrates satisfactory compliance with applicable Joint Commission standards in all performance areas. The Cancer Center of America knows that cancer patients want their treatment to incorporate the needs of the whole person—physically, emotionally and spiritually. We know they value greatly a multidisciplinary care team that will be responsive to their personal needs throughout treatment.
Organization’s Culture and Ethical Decision-Making
The Cancer Treatment Center of America organization believes there is more than one way to beat cancer. There are so many people diagnosed with cancer and do not know which way to turn, confused, and angry. The cultural of the organizations is friendly, compassionate, and they treat each patient that comes into the center and gives them all the support that they need. The Cancer Treatment Center treats all types of cancer, and makes you feel welcome from the first day you arrive. Coming to the center, treated with respect and the moral decisions made by you they are behind you a hundred percent. The center is a place that never gives up on trying making a person feel better about their self. The Cancer Treatment Center of America has a vision, and that statement says “To be recognized and trusted by people living with cancer as the premier center for healing and hope” (Cancer Centers of America, 2013).
Not only does the center treat individuals that have cancer, but they also educate those who are not aware of what cancer is. It is a center for learning as well. No patient is turned down when they come to the center. According to Cancer Treatment Center of America (2013), “You and your healing are at the center of our hearts, minds and actions every day. We rally our team around you, delivering compassionate, integrative cancer care for your body, mind and spirit. We offer clear information, powerful and thorough treatment options, all based on your needs. We honor your courage, respect your decisions, and offer to share your journey of healing and hope” (Our Promise).
Organization’s Ethical Values vs. Individual’s Ethical Values
It is important that an organization such as Cancer of America ethical support an individual’s ethical value because of several reasons. If an employee’s ethical value does not coincide with the organizations ethical value it can cause increased stress levels while performing their daily duties. In addition, conflicts can arise due to an individual’s personal ethical values, which can cause stress and eventually lead to work place anger and hostility. Furthermore, dissatisfied employees in regards to organizational value could inadvertently or purposely sabotage the company. For example, an organization’s ethical value gives the patient’s family the authority to decide for the patient since the patient is on life support.
The patient’s family member decides not to terminate the patient’s life support because the patient’s family depends on the patient’s social security funds. Your individual personal values do not agree with this because the patient is ventilator dependent, non-responsive to treatment, lacks neurological function and is terminally ill. With this case your ethical values are being affected. Values are the principles that everyone uses to define what is right, good, and just to them. Values provide guidance as it determines the proper thing to do versus what is incorrect. They are our standards, which is the reason why the organizational value should match an individual’s values.
The founder of Cancer Centers of America or CTCA Cancer Treatment Center of America, Richard J. Stephenson, definitely felt he had a social responsibility for all those in need of care. He felt as if there was not enough compassion, attention and nurturing, to those that were going through physical and emotional changes. Because his mother passed away due to cancer, he felt that it was needed to introduce an all-around care facility that provided surgery, chemotherapy, nutrition, mind-body medicine, and spiritual support (Cancer Center of America). Through their website, they host a community Question’s and Answer’s online that is answered by doctors and clinical experts about questions that you have related to cancer. They also have an 800 number that you can call with your questions related to your cancer, location information and their services.
On their website there are cancer survivors stories that you can read/watch that go into full detail about their experience at the facilities. I believe that when you share your vision of making something or someone better, your mission as how you will get there and making a promise to utilize all your resources to try, simply try, on making someone else’s life a little bit better, that is responsibility in itself. CTCA offers clear information, powerful and thorough treatment options, all based on your needs. They honor your courage, respect your decisions, and offer to share your journey of healing and hope.
The Mission of Cancer Treatment Centers of America® is the home of integrative and compassionate cancer care. We never stop searching for and providing powerful and innovative therapies to heal the whole person improve quality of life and restore hope. The vision at the CTCA is to be recognized and trusted by people living with cancer as the premier center for healing and hope. Lastly, they promise you and your healing are at the center of our hearts, minds and actions every day. We rally our team around you, delivering compassionate, integrative cancer care for your body, mind and spirit (Cancer Center of America).
The Cancer Treatment Centers of America is the home of integrative and compassionate cancer care. Their goal is to serve cancer patients with the best care possible, the most advanced technology, the most recent studies, and the most nurturing staff. At CTCA they believe there is not one way to beat cancer – there are hundreds. According to Garrett, Baillie, and McGeehan (2010), the health care professional is obliged to protect patients from harm as much as is possible (Chapter 12). The teams of cancer experts include oncologists, surgeons and other clinicians who meet regularly to discuss the progress of each patient’s treatment.
The ethical decisions that each member of the medical staff make are in the absolute best interest of the cancer patients and their treatment. The Cancer Treatment Center treats all types of cancer, and makes you feel welcome from the first day you arrive. They offer clear information, powerful and thorough treatment options, based on patient’s needs, as they are at the center of the hearts, minds, and every day actions of the dedicated staff (Cancer Treatment Center of America, 2013).
Cancer Treatment Centers of America. (2013). Retrieved from http://www.cancercenter.com/about-us/
Cancer Treatment Centers of America. (2013). Retrieved from http://www.cancercenter.com/patient-experience/your-treatment/cancer-experts
Garrett, T.M., Baillie, H.W., & McGeehan, J.F. (2010). Health Care Ethics (5th ed.). Retrieved from The University of Phoenix eBook Collection database.